Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,192 Reviews)
Rating breakdown 27,192 reviews
5 Stars
23,311
4 Stars
3,014
3 Stars
529
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
I love this phone.
on April 13, 2026
Posted by: LoveBug
[This review was collected as part of a promotion.] Galaxy AI capabilities are awesome. Picture come out so clear love pic app. Fast speed no lagging. Great storage space as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product Experience & use.
on April 13, 2026
Posted by: Ackynanny
[This review was collected as part of a promotion.] I use the Galaxy AI everyday and my routine for everything really. I use it from little things like setting alarms without opening any apps. Setting my calendar for the month. Just by holding the side button and giving verbal commands and it works amazingly. I'm an artist so I use my stylist in drawing apps or handwritten notes. It really comes in handy for some of those fine details.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on April 13, 2026
Posted by: Draspanish57
[This review was collected as part of a promotion.] Pictures turn out amazing! The phone is fast and reliable. It comes with alot of storage and viewing shows is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible camera overall 1 of the best yet
on April 13, 2026
Posted by: Tsnipes
[This review was collected as part of a promotion.] Makes driving easier with AI with hands free controls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Descent workhorse
on April 13, 2026
Posted by: Phonexpert
[This review was collected as part of a promotion.] So I debated between getting the new Z-Fold or going with a ultra and while I am happier with the battery life of the s25 ultra I do miss the bigger screen. Also I've noticed I have to restart it quite a bit because lately it's been starting to bog down and be laggy and it's not that old.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hi there Phonexpert, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the enhanced battery life of your device, and finding it able to keep up with your needs during the day. We have provided a link to a few articles to help you with the refresh rate and restarting you mention with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Gt2020
[This review was collected as part of a promotion.] My device is a phone, and I use it for everything since I dont have a laptop. I do all my emails on it asleep as my fitness apps , crypto, music and lots of pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need
on April 13, 2026
Posted by: TJTarvid
[This review was collected as part of a promotion.] After my older phones, and ones with specific operating systems were out, I've been nothing but Android... Then I discovered Samsung and that's what it's been since!
This phone is so much faster, easier to use, pairing is simple, and the camera - amazing!
As soon as our plan allows my daughter is getting the s26 ultra (*sigh*, I have to wait).
The only thing that would ever have me buy a different name than Samsung is if they changed their name.
This phone is so much faster, easier to use, pairing is simple, and the camera - amazing!
As soon as our plan allows my daughter is getting the s26 ultra (*sigh*, I have to wait).
The only thing that would ever have me buy a different name than Samsung is if they changed their name.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for every need
on April 13, 2026
Posted by: GalaxyBud
[This review was collected as part of a promotion.] I use galaxy Ai when needed and it comes in handy. From managing protocols on the phone itself to adjusting schedules and alarms.
I've had the galaxy 25 ultra for 2 years and expect nothing less than the best out of the device. It has supreme quality photographic capabilities, seamless integration with cloud services and an ultra fast 5g networking system. The speeds this allows are incredible. The display is ultra vivid and the clarity in 4k is otherworldly.
I enjoy galaxy products and would highly recommend these devices to anyone looking for high quality, reliable devices.
Value
5
Written by a customer while visiting Samsung US