Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Great phone
on February 26, 2025
Posted by: Hamlet423
[This review was collected as part of a promotion.] This is an update to the s24. The updates are bigger than they seem. The phone is more refined with the software changes. It us easier to hold and use-for a big slab phone this is a welcome change. I upgraded due to a great trade in deal. I still think its a great phone, but the trade in makes a big difference.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it great!
on February 26, 2025
Posted by: JK2525
[This review was collected as part of a promotion.] So far so good has been only a few days I really enjoy the sleepness of the picture use the digital options for AI and the crisp sound of my music in my earbuds and in my speakers.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Haven't had but 1 week
on February 26, 2025
Posted by: Newphone25
[This review was collected as part of a promotion.] The first thing I have noticed is that the battery doesn't seem to last long.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the Hype
on February 26, 2025
Posted by: JiJo1995
[This review was collected as part of a promotion.] Upgraded from the S22, and it was definately worth it. Just the screen in itself is worth the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on February 26, 2025
Posted by: Interchok
[This review was collected as part of a promotion.] I really like this phone and the camera is absolutely nice, the one UI 7.0 is very interesting with a new cool features like the notification bar new way it's cool.
I'm upgrading from the note 20 ultra and the difference in speed is superbbbb.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product feature
on February 26, 2025
Posted by: KittuUltra
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and I have to say, I’m impressed. As someone who tends to keep my phones for a few years, I was looking for a device that would stay relevant for the long haul, and this one checks almost every box.
First off, the screen. It’s huge—6.8 inches—and I don’t think I’ve ever seen colors pop quite like this on a phone. Watching videos or playing games on this display is like a visual treat. I’m no expert, but the resolution is incredibly sharp, and I appreciate how smooth everything feels with the 120Hz refresh rate. Scrolling through social media or swiping between apps is effortless.
The camera setup is another standout. As someone who enjoys photography but isn’t a professional, I was hoping for a phone that could deliver some great shots without a bunch of fiddling around in settings. The 200MP main camera does a stellar job of capturing detail. Whether it’s a wide landscape or a close-up shot, the images come out crisp with vibrant colors and excellent dynamic range. Night mode is solid too. It’s not perfect, but for casual night shots, I’m happy with the results.
Performance-wise, it’s fast. The S25 Ultra is powered by a beefy processor, so apps load almost instantly, and I haven’t encountered any lag, even when multitasking with heavy apps. I’ve done some light gaming on it, and it’s a smooth experience, even with more demanding titles.
Battery life has been surprisingly good too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Design and Features
on February 26, 2025
Posted by: Mar1391
Expertise:Expert
My goodness, this phone is a beast, beautiful and light.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on February 26, 2025
Posted by: Love4all
[This review was collected as part of a promotion.] The battery life is wonderful i can use it all day and only have to charge it at night. Very durable and well built. I absolutely love it. Love the seamless actions across apps feature as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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