Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
My new toys!!!
on February 26, 2025
Posted by: VCGJKUK
[This review was collected as part of a promotion.] I have received my new S25 Ultra and am eager to begin exploring its capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great phone!
on February 26, 2025
Posted by: Alessio
[This review was collected as part of a promotion.] The battery on this phone is one of best. It lasted up to 2 days
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great!
on February 26, 2025
Posted by: Meg8278
[This review was collected as part of a promotion.] I love my new Samsung s25 Ultra. I especially love that they kept the flat screen from the s24 ultra. I like the new one UI 7. I like the new AI features. It's very easy to use and switch from your old phone with Samsung switch. I will say I did love my purple s24 Ultra color better. I do also miss the Bluetooth S Pen. But other than that I do love the phone it's fast and the battery life is good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super phone!
on February 26, 2025
Posted by: YehudaMaccabi
[This review was collected as part of a promotion.] This is hands down the best phone I've ever seen. It's so smooth and quick. The Ai is wonderfully integrated throughout the system. I highly recommend this phone to anyone who loves android based devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, Sleek, Beautiful
on February 26, 2025
Posted by: Loveusam
[This review was collected as part of a promotion.] A Masterclass in Design and Performance
This phone is a testament to Samsung's commitment to innovation and design excellence. The Galaxy S25 Ultra's design is a work of art. The phone feels incredibly solid in the hand, thanks to its durable construction. The anti-glare screen is a game-changer, reducing reflections and making it easier to use the phone in bright environments. The overall aesthetic is sleek and sophisticated, making this phone a head-turner. Lightning-Fast and Seamless
Performance-wise, the Galaxy S25 Ultra delivers. With its powerful processor and ample RAM, this phone can handle even the most demanding tasks with ease. Whether you're gaming, multitasking, or just browsing social media, the experience is seamless and lag-free. The AI features on the Galaxy S25 Ultra are a great touch, adding a new level of convenience and intelligence to the user experience. But what really sets this phone apart is its customizability. With a wide range of options for personalizing your home screen, notifications, and more, you can tailor your experience to suit your unique needs and preferences. The Samsung Galaxy S25 Ultra is a phenomenal device that sets a new standard for smartphones. Its stunning design, lightning-fast performance, and innovative features make it a must-have for anyone looking for a premium mobile experience. If you're due for an upgrade, look no further – this phone is sure to impress.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Night and day difference
on February 26, 2025
Posted by: Akenney62
[This review was collected as part of a promotion.] Upgraded from the s23 ultra. Night and day difference. Way faster all across the board. I enjoy the now briefs. It's lighter the the 23 ultra as well. The cameras are about the same but can definitely tell the subtle differences. Overall 10 out of 10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very smart
on February 26, 2025
Posted by: Bbs25ultra
[This review was collected as part of a promotion.] God himself crafted this electronic masterpiece. It's shiny and smooth and fast.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamFebruary 28, 2025
Hi there Bbs25ultra, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearingh ow pleased you are with the appearance and speed of your new device. We hope you have found time or find time in the near future to explore the features of Galaxy AI. We have provided resources to help you discover these features, and answer any questions you may have as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Device I've owned.
on February 26, 2025
Posted by: SamsungTCH
[This review was collected as part of a promotion.] The Galaxy s25 ultra didn't come with a completely new redesign and that's because it didnt need it. The small subtle touches Samsung designed the s25 ultra with was the right fit to an already incredible device in the S24 ultra. Where the S25 shines this year is in the hardware, The new UI and the small but big updates to performance puts the S25 as the leader of smartphones, and I stand on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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