Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Great phone
on February 27, 2025
Posted by: Natti13
from Florida
Expertise:Expert
I've had the s25 ultra for two weeks now. I upgraded from 22 ultra. I was hesitant to upgraded but I am happy with the phone. The only flaw i do not like the feature of being able to use the S pen to take use the camera. I feel like really help the samsung galaxy s ultras to stand out it's ashame it's no longer a feature. Wish there would be a upgrade that changes this.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 28, 2025
Hi Natti13, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you find the ways to have camera controls from a distance, and discover the features of your redesigned S Pen. We have provided links to an article to help you with the S Pen, and the full device manual to help you with the voice controls and hand gestures. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE my new Galalxy S25 Ultra!!!!
on February 27, 2025
Posted by: Danalynn
[This review was collected as part of a promotion.] I upgraded from the Galaxy S22 Ultra to the Galaxy S25 Ultra, and I'm so glad I did! Everything about the S25 is better! It takes better pictures, the battery life is WAY better, and everything is faster and punchier. The actions across apps is seamless, and it easily connects to my Samsung tablet, my Samsung TV, my printer, and my Samsung and other brands earbuds. The S-Pen also works great as always! I never used the Bluetooth air commands on my old S-pen, so I don't miss it and I don't mind that Samsung discontinued that feature.
I love everything about the S25 Ultra, and I'm very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on February 27, 2025
Posted by: Mrsoftball24
[This review was collected as part of a promotion.] I just got mine yesterday and so far so good. I upgraded from an S22 ultra. Not sure I'll notice much as I'm not really a power user. The extra space will be nice for all my pics. Now Brief will be interesting to check out and the seamless actions across apps might be nice. The audio eraser will come in handy if I ever edit videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great customization!
on February 27, 2025
Posted by: Candykaain
[This review was collected as part of a promotion.] I absolutely love my new phone! I can customize so much. The now brief on the lock screen is a added plus to this phone. Makes my everyday use of the phone so good. I also love the routines that this phone offers. I can't wait to see what other hidden gems this phone has!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Same stuff but slightly better
on February 27, 2025
Posted by: Ticopow
[This review was collected as part of a promotion.] I upgraded to my S25 Ultra from an S23 Ultra and while there are always some learning curves to a new phone I'm very happy with the upgrade. The seamless actions across apps is great, and the Now brief is starting to become a part of my regular daily routine. I have yet to use the audio eraser but I hope to someday.
I'd definitely buy it again.
I'd definitely buy it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 27, 2025
Posted by: SatisfiedSamsungFolks
[This review was collected as part of a promotion.] It seems Samsung has improved its website and service since our last purchase. We ordered a new S25 Ultra- the process was easy and much more streamlined than going to a carrier. Plus you can purchase your phone unlocked. Also, we were able to indulge with a new watch which was a nice surprise as they give you a ton of bundle options with purchase. It also seems like they have finally gotten the bugs worked out of Samsung Switch app and the transfering and setup between the apps and phones was basically seamless, streamlined, and very easy to use. We'll be buying direct again & thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Phone
on February 27, 2025
Posted by: Ram818
[This review was collected as part of a promotion.] I recently purchased the new S25 Ultra and couldn't be happier.
It's user friendly and gorgeous. The camera is also next level.
This phone comes with a new feature "Now Brief" and it comes in so handy.
It's user friendly and gorgeous. The camera is also next level.
This phone comes with a new feature "Now Brief" and it comes in so handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ... love
on February 27, 2025
Posted by: AuntieO70
[This review was collected as part of a promotion.] I love my S25. It's so lightweight, you barely know it's there. The upgraded settings are amazing ... my phone automatically shuts off the ringer from 8am until 5pm Monday through Friday while I'm at work. It's just great. I love Samsung and the Galaxy phones ... have had the best luck with them.
Value
5
Written by a customer while visiting Samsung US