Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Features are awesome
on February 28, 2025
Posted by: Mynativestyle
from Fort Defiance AZ
Expertise:Intermediate
I love Samsung they are absolutely just the perfect phones for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 28, 2025
Posted by: GuyWhiskey
[This review was collected as part of a promotion.] This phone is very smooth and helpful, lighter than the 24 ultra . Camera is awesome. The UI and the interface of the phone is great. I love how the apps work seamlessly with each other and the mutilwindow option is amazing for multi-tasking. The new Now Brief is awesome and very helpful when you want to check whats going on in you say real quick The only I don't like about the phone is the new camera covers they added. Other than that it's a great over all phone. I like it better than the 24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well rounded, down to the flat screen
on February 28, 2025
Posted by: infinitytec
[This review was collected as part of a promotion.] The good:
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
And I must address the S-Pen downgrade. This is not a cheap phone. I used my S22U's S-Pen mostly as a remote shutter. Without Bluetooth in the S-Pen, I don't have that option. It's disappointing.
So, in conclusion: I have problems with this phone, largely due to buggy software and questionable design choices, but it's still a really, really solid phone. I would have not purchased it had my S22 Ultra not been falling apart. If you are on an S21 or newer, it's probably best that you stick with your current phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is fast!
on February 28, 2025
Posted by: Adanix
[This review was collected as part of a promotion.] I love playing mobile games, and this phone has the capacity for many of my games. Games load very fast. The resolution is one of the best i have seen on a phone. One of the best features this phone has is Audio Eraser, allowing you too remove sounds on your videos, without having to retake video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Challenging but I love it
on February 28, 2025
Posted by: DANCEALONG
So far the phone has blown my mind. I come across something new everyday. Since being a senior I don't have the advantage of being around tech savvy friends. Everything is new to me. I also don't use my computer and programs everyday since retirement. I miss keeping up but love retirement.
Written by a customer while visiting Samsung US
Customer Rating
5
From iPhone to Pixel to Galaxy
on February 28, 2025
Posted by: Racattacks
[This review was collected as part of a promotion.] I had used Galaxy phones in the past and had always loved them, a while back family got me to switch to an iPhone, and it just didn't feel right. Went back to Android trying a Pixel and it was better but not right, now I'm back on a Galaxy and I feel at home. The S Pen has been great to take quick notes at work or about, the cameras are stellar, and the synergy with other Samsung devices like my watch, or TV is unparalleled. The S25 Ultra is quick battery lasts me at least 2 days of use and charges quick when I need it to. I'm glad to be back on Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek
on February 28, 2025
Posted by: Molly C
from Brooklyn Ny
Expertise:Intermediate
Glad I switched. Worth buying. Great features, most amazing picture quality.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Thanks again and I'll see you tomorrow at noon and
on February 28, 2025
Posted by: Quintessence
Expertise:Beginner
Super 👌 👍 😍 🥰 😘 ☺ Great features ♤♡◇♧☆○●□■-¿*i2works*
Written by a customer while visiting Samsung US