Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
This product wins out.
on March 1, 2025
Posted by: Its808
[This review was collected as part of a promotion.] I've been a Samsung customer for years until 2 years ago when the Google pixel peaked my interest and I bought the 7 pro. It wasn't long before I missed having a Samsung phone, and now that I've switched back, that's all I'll ever buy from now on. From the AI features that provide seamless actions across apps, the new Now Brief and Audio Eraser, to the stunning visual of the screen to the best in class battery life, this phone has it all. I will be highly suggesting this phone to friends and family alike. Great work Samsung!
The one thing I was bummed about was that I finally got a Samsung phone with an s pen, and the gesture features were removed. Was definitely looking forward to toying around with that. But that's all! Everything else was/has been phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Massive upgrade from S22 Ultra
on March 1, 2025
Posted by: HJBerry
[This review was collected as part of a promotion.] I wasn't sure if I was going t I upgrade this year, but my s22 ultra battery life had been declining and I would be lucky to make it to 5 o'clock (yes I use my phone a lot), but the upgrade is leaving me with 20-30% at the end of the day! The picture qualities are a huge upgrade, and with the trade in value of my 3 year old phone, it was a no brainer to go ahead and upgrade. Best phone i have ever used!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 1, 2025
Posted by: Tennislover
[This review was collected as part of a promotion.] I upgraded from the s23+ to the s25 Ultra. The phone is faster, has a great screen and takes wonderful photos. I am starting to use AI more and this phone makes it easy.
All these things and a good trade in deal made this an easy switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on March 1, 2025
Posted by: Arif
from Sacramento California
Wow, this phone is so great and absolutely amazing easy to use super fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is is
on March 1, 2025
Posted by: Kicker
[This review was collected as part of a promotion.] I am constantly using my phone either talking texting or browsing. The clarity of the calls is unbelievable. Browsing going from page to page is among the best I have ever seen. I love the fact of being able to circle anything and getting the information I was looking for. Bixby did freak me out in the beginning as I was trying tk explain my phone I said the key phrase "Hi Bixby" and continued my conversation the whole while my phone was listening to me gathering information trying to find answers or what I was talking about. Other than that and a not so hot battery life I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great addition to my Galaxy family.
on March 1, 2025
Posted by: 88raygen
[This review was collected as part of a promotion.] The Galaxy S25 Ultra will give you a seamless experience with its lightning-fast app transitions. This powerhouse of a phone deserves all five stars for its smooth, efficient multitasking capabilities. Whether you're switching between heavy-duty gaming or streaming videos, it performs flawlessly.
Truly a top-tier device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thos Phone Has The Best Capabalities In All Areas
on March 1, 2025
Posted by: DiddleDee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has the most advanced AI you could ever imagine, it far surpasses imagination. The specs of the camera do not hold a candle to Actually using the camera. The micro camera is amazing for someone who collects coins like I do, you can see every detail as if you were lookimg clearly through a microscope. The phone is so durable, It am more than impressed with its overall build and design. Its light in weight but heavy duty on gaming speeds! You wont miss a shot on games like Fortnite (my fav). All over I give this phone a 5 star rating across the board! All of this phones features are advanced and bring the wow factor to the latest technology. For the price, this phone is well worth it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 1, 2025
Posted by: Sammy2012
[This review was collected as part of a promotion.] So far so good 👍
I only had the phone for 10 hours.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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