Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(19,852 Reviews)
Rating breakdown 19,852 reviews
5 Stars
17,089
4 Stars
2,152
3 Stars
368
2 Stars
113
1 Star
130
87%of customers recommend this product.
(
956 out of
1,101)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
S25 Ultra Good
on August 2, 2025
Posted by: Lovey1
[This review was collected as part of a promotion.] I absolutely love my new phone. The camera quality is excellent it was easy to set up and the AI feature definitely puts it over the edge in functionality and really defines that Samsung has thee best smart phones. Charging less and doing more.
Value
5
Written by a customer while visiting Samsung US
Posted by: Big Mook
Expertise:Intermediate
Verified Purchase:Yes
I love my new pink Samsung Galaxy S25 ultra. I started with the Note1. I really like the functionality of the S pen. Also this battery lets me more than 24hrs. I am free from the charging cable 😊. Thank you Samsung for making a pink Ultra. Can you make a teal Ultra in about three years?
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The 🖊 is the best thing about the phone
on August 18, 2025
Posted by: Mississippi
[This review was collected as part of a promotion.] This product is very easy to navigate. I love the fact that the screen is way bigger than my old phone. The upload of games and updates is insanely fast. Overall I am going to have to give the phone a 2 thumbs up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels good in hand
on August 24, 2025
Posted by: Blaze
from Naples, FL
Expertise:Intermediate
The ultra runs pretty good, is fairly responsive and the stylus is fairly nice to use, I do notice the base camera is one of its nicest features but I do wish it was a little more rounded design like the S21 ultra i had
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy R&R Team, September 4, 2025
Hey Blaze, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We appreciate you sharing your thoughts about the appearance and design as we continue to innovate our product line. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I have to say not much different then the 24
on August 26, 2025
Posted by: Spizimocha
[This review was collected as part of a promotion.] Don't see much of a difference with the 24. I actually liked the 24 better than this one. I do like the color they chose to make the new phone.
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Spizimocha, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changing to a new device can take time to adjust to the changes that have been made from previous devices. Without knowing what features you are referencing above, we have provided a link to the complete manual for your device to help you with the full capabilities of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you have any questions about the changes made to your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Verified Purchase:Yes
I didn't like that the pencil had taken away the function of taking photos. It's just that I didn't know about that function until someone told me. Many people are uninformed and don't know all the functions of the phone. these my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Response from Samsung USBy R&R Team, September 5, 2025
Hello Miriela, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to control your device from afar is to capture amazing photos. We have provided a link to the complete manual for your device that highlights the ways you can use hand gestures and voice commands with the camera of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
MY REVIEW OF THE SAMSUNG GALAXY S25 ULTRA
on September 6, 2025
Posted by: MonkeyDLuffy
[This review was collected as part of a promotion.] I'm absolutely thrilled with the Galaxy S25 Ultra. The camera is phenomenal, capturing incredibly detailed and vibrant photos. The design feels great in my hand, and the battery life is solid, easily getting me through a full day of use.
But what truly sets this phone apart is Galaxy AI. Honestly, it's above and beyond anything I expected. The features are intuitive and genuinely useful—from the amazing search capabilities that make finding information effortless, to the way it enhances everyday tasks. Galaxy AI isn't just a gimmick; it's a powerful and practical tool that makes the phone feel more intelligent and responsive than ever before. It has completely changed how I interact with my device for the better.
But what truly sets this phone apart is Galaxy AI. Honestly, it's above and beyond anything I expected. The features are intuitive and genuinely useful—from the amazing search capabilities that make finding information effortless, to the way it enhances everyday tasks. Galaxy AI isn't just a gimmick; it's a powerful and practical tool that makes the phone feel more intelligent and responsive than ever before. It has completely changed how I interact with my device for the better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing phone!
on September 16, 2025
Posted by: Stratodreamr
[This review was collected as part of a promotion.] I use this phone for work and it has been an absolute banger. The AI features to highlight important topics from meetings, as well as taking notes on the fly using the spen have given me an advantage on keeping myself organized and focused.
Out of work, the amazing screen is a treat to consume content. Highly recommend it!
Value
5
Written by a customer while visiting Samsung US