Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,204 Reviews)
Rating breakdown 27,204 reviews
5 Stars
23,321
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
2
This product has been limited in Spen Features
on March 10, 2025
Posted by: Taker2
[This review was collected as part of a promotion.] This product Galaxy S25 Ultra has been limited in Spen Features.
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Taker2, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that specific features really make the difference for your usage every day. We have provided a link to an article to help you discover ways to use the redesigned S Pen. We have also shared a link to the full device manualt o help you with the voice commands and hand gestures that are available with your device for controls. We have lastly, shared a link to the Samsung Support Team to help answer questions or offer additional assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Speed and responsiveness is great!
on March 10, 2025
Posted by: Awesomemainas
[This review was collected as part of a promotion.] Overall I am pleased with my upgrade from my s22 ultra to the s25 ultra. The one thing I have noticed that seems worse is the camera. It does not seem to take pictures very well when the object is moving even slightly. I don't remember my s22 ultra having that big of an issue with moving targets. Hopefully they can fix this with an update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on March 10, 2025
Posted by: MistinMitchell
[This review was collected as part of a promotion.] I love this phone. It is amazing and the best one yet. I will never get a different brand of phone. I will always choose Samsung. I love everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product great features more then I know
on March 10, 2025
Posted by: Lfirst
[This review was collected as part of a promotion.] Nice and clearer really fast really smooth has all different figures that make it so easy and fast. Seamless action thru out the apps. Audio is great and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fresh is The Word
on March 10, 2025
Posted by: AlBJam
[This review was collected as part of a promotion.] The seamless actions across apps works so good that I considered letting Gemini submit this review. This integrity won't let me do that. A full month later it still feels so fresh. I start and end my day with the now bar brief. The battery lasts all day, that's with heavy usage. My last phone was an s23 ultra and this absolutely feels like an upgrade. I'm learning how to use ai... and it's so much fun, dare I say, it's FRESH!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great galaxy s25 utra
on March 10, 2025
Posted by: Thunder
[This review was collected as part of a promotion.] AI is very wonderful. Excellent for galaxy s25 utra. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade so far
on March 10, 2025
Posted by: antiseen
[This review was collected as part of a promotion.] Common from a 24U, not a huge upgrade but the enhanced AI features are nice. I also like the more rounded form factor over the previous boxy feel.
I like the smoothness of the phone overall. Coming from Pixel, it's nice to have a phone that has horsepower and adequate power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone of the future
on March 10, 2025
Posted by: AdrianL8
[This review was collected as part of a promotion.] The phone arrived to me earlier than Samsung expected, This phone is very fast and feels pretty well built, I like the cameras and the best thing was that the screen is flat and not to mention the AI that continues to surprise me.
Value
5
Written by a customer while visiting Samsung US