Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Awesome design and faster than ever
on March 10, 2025
Posted by: Vishalk
[This review was collected as part of a promotion.] It is navigating seamless actions across apps quickly. Gives AI assisted Now Brief. New feature of Audio Eraser is amazing too. Very happy with the new product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing much different, but it's light and nice
on March 10, 2025
Posted by: Srvhvvj
[This review was collected as part of a promotion.] Its power is impressive.......,.,.,.....,,.........,,.........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing update
on March 10, 2025
Posted by: Jess3Galaxy
[This review was collected as part of a promotion.] The phone excels in performance, battery life, and display quality, making it a top choice for power users. For me, upgrading from the Galaxy S23 Ultra to the Galaxy S25 Ultra was worth it. I'm enjoying every feature! (I'm using it for school and work.)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 10, 2025
Posted by: goldenbear
[This review was collected as part of a promotion.] Phone is easy to use and setup. It looks great. It is very intuitive when setting up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than its competition
on March 10, 2025
Posted by: Trey101
[This review was collected as part of a promotion.] This is probably the best overall phone I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I Love the Galaxy Phones
on March 10, 2025
Posted by: Thisisme
[This review was collected as part of a promotion.] I have been using the Samsung galaxy series since the S3 and I love them all.
Moving to a new phone is remarkably easy with backup and restore.
Sadly, some apps are obsolete when I move to a new phone, sad but expected. What I did not expect is the amount of current popular apps that are not working or not working properly on my new phone. I have spent so much time trying to get work around for existing stuff that I have spent much time learning new features. Trying to do new stuff tends to break simple things. Right now hitting the home button takes me to the last page, not my home page. I'm sure there is a fix but I have already spent too much time researching. I am not sure this was full tested for bugs or regressions before it was released
Moving to a new phone is remarkably easy with backup and restore.
Sadly, some apps are obsolete when I move to a new phone, sad but expected. What I did not expect is the amount of current popular apps that are not working or not working properly on my new phone. I have spent so much time trying to get work around for existing stuff that I have spent much time learning new features. Trying to do new stuff tends to break simple things. Right now hitting the home button takes me to the last page, not my home page. I'm sure there is a fix but I have already spent too much time researching. I am not sure this was full tested for bugs or regressions before it was released
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there ThisisMe, we appreciate you takiing time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices can take an adjustment period as you integrate the updated and redesigned features in to your daily usage. We have provided a link to a troubleshooting guide to help you with the apps that are not operating as intended or expected. We have also shared a link to the Samsung Support Team to help you if this experience continues and help you best adjust the settings for your home page. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra and Galaxy Bud 3 pro
on March 10, 2025
Posted by: Donrugz
[This review was collected as part of a promotion.] My S25 ultra is "seamless actions across
apps," ,effortless to the touch , loving the slicker design and also the most perfect camera with sharper detail. My Galaxy Bud 3 pro is the perfect combination especially with a noise cancelation whew, the music sound is so fresh and crisp. Been with samsung for the past 12 years and they haven't disappoint me and I don't think they can right now.
apps," ,effortless to the touch , loving the slicker design and also the most perfect camera with sharper detail. My Galaxy Bud 3 pro is the perfect combination especially with a noise cancelation whew, the music sound is so fresh and crisp. Been with samsung for the past 12 years and they haven't disappoint me and I don't think they can right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast.
on March 10, 2025
Posted by: tuzomind
[This review was collected as part of a promotion.] The new fone is really fast. I can do a lot of things at the same time with no worries.
Value
5
Written by a customer while visiting Samsung US