Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(26,990 Reviews)
Open Ratings Snapshot
Rating breakdown 26,990 reviews
5 Stars
23,183
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Smooth functioning
on March 10, 2025
Posted by: Chicfifi
[This review was collected as part of a promotion.] This device is highly responsive. I am still learning to navigate it, but so far I definitely see the difference between the S24 and S25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love the S25 ultra
on March 10, 2025
Posted by: weixian
[This review was collected as part of a promotion.] Okay, so, I've been playing around with the S24 Ultra, and honestly? It's kind of ridiculous—in the best way possible.
First off, the screen. Seriously, it's like they took a high-definition TV and shrunk it into a phone. Everything looks amazing. I was watching videos, and it felt like I was right there. Even when I was out in bright sunlight, I could still see everything clearly, which is a big deal for me.
Then there's the camera. I'm no professional photographer, but this thing makes me feel like one. I was zooming in on stuff that was super far away, and the pictures still looked sharp. And those night shots? Forget about it. They're crazy good. It's like the phone can see in the dark.
And it's fast. Like, really fast. I was switching between apps, playing games, and everything just worked. No lag, no stuttering, nothing. Plus, the battery lasts forever. I used it all day, and I still had juice left.
The phone itself feels really solid, too. It's got that premium feel, you know? And it's tough, which is good because I'm a bit clumsy.
Seriously, that Audio Eraser is a game-changer! I can finally record videos at concerts without the crowd noise drowning out the music. It's like magic, and it makes my videos sound so much more professional."
Honestly, it's not cheap. But if you're looking for a phone that can do pretty much anything, this is it. It's like having a supercomputer in your pocket. It's made my day to day usage of a phone much more efficient, and fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is my go to
on March 10, 2025
Posted by: lilmary
[This review was collected as part of a promotion.] I love my new Ultra 25. I loved my note and didn't want to replace it. Well fast forward. I love the Ultra 25. I have plenty of memory for my photos and the camera is amazing. The size is similar, light weight. My favorite so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra'ing or whatever....
on March 10, 2025
Posted by: XXTEPHONN
[This review was collected as part of a promotion.] This phone is unbelievable and it really delivers a lot of power. I'm blown away by how fast it moves or whatever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S25 Ultra Review
on March 10, 2025
Posted by: Shinehigh
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has certainly impressed me with its cutting-edge design and innovative features. One standout is the Galaxy AI function. It is smart, intuitive, and a joy to use help keep my text grammatically correct with ease.
The device feels premium in the hand, and the design is absolutely stunning.
The camera system is nothing short of spectacular, delivering crisp, detailed photos and amazing video quality. Coupled with top-notch video editing options, it’s perfect for me and engances my creativity.
There are a few drawbacks. I found the removal of the S Pen’s photo-shooting capabilities to be disappointing—it’s a feature I genuinely miss. Additionally, the swiping gesture system feels unintuitive at times and is taking me sone time to get use to. I prefer the old desing as opposed to swiping left for options and right for notifications.
Overall, the Galaxy S25 Ultra delivers a powerful and stylish experience with some room for improvement. If Samsung can addressed these minor issues, this could easily be a 6-star device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on March 10, 2025
Posted by: Cassie
[This review was collected as part of a promotion.] I've been a Samsung fan for almost a decade. And everytime I upgrade, it's something amazing. I love the design of the S25 ultra and I love that I got a 1TB memory. I love that it's very responsive. You can customize your own wallpaper - using AI is an option. I play my mobile game and it doesn't crash. The pen is really a good addition too. Gives users flexibility on how to use the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra, a total powerhouse
on March 10, 2025
Posted by: MaxC63
[This review was collected as part of a promotion.] The S25 Ultra is incredibly quick in not just everyday tasks, but in quite powerful demanding applications. Multitasking and quick app switching is a breeze; I have yet to encounter a situation where the phone stutters or lags behind. This phone truly has seamless actions across apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on March 10, 2025
Posted by: MexicanBuddha
[This review was collected as part of a promotion.] My last phone was a 4g samsung a71 so I this is a pretty big upgrade I'm loving the audio eraser fun to see what it can handle I love that I can switch between apps easily and play games smoothly I love the speakers fun while gaming or to put music on to relax it's cool how it sounds like the sound is coming out of the top and bottom of the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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