Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(26,992 Reviews)
Open Ratings Snapshot
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
So far no lag
on March 11, 2025
Posted by: etonnn
[This review was collected as part of a promotion.] I am the definition of a power user. I use Samsung Dex, I run multiple apps in split screen and pop up Windows, I never close my apps, and brightness is always on auto. Something that typically happened with Samsung devices is after a couple of months, they start lagging and stuttering. So far, this phone has been pretty good. I'm not going to lie, my s24 ultra before this and my s23 ultra before this and my s22 ultra before this all were good the first few months and then crapped themselves with lag and stutters. Hopefully it doesn't happen here
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Qualities but with a couple downsides
on March 11, 2025
Posted by: Jcar15f
[This review was collected as part of a promotion.] In comparison to previous products, you can definitely perceive a change, especially with the new OneUI. Feels like the software is taking advantage of all the power that the hardware has.
Although it's power... we lost the Bluetooth functionality from the SPen that helped with the pictures. And yes, you can now use your Samsung Watch to look at the picture, but the more we have the better. And speaking of better... we need more battery life. Do we agree? 5000mAh are good, but Samsung to me gives you reliability, quality and status. Other products in the market are starting to catch or even do better.
Overall opinion: i love my Samsung, and it's a good thing that there's always room for improvement.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung 25 Ultra
on March 11, 2025
Posted by: Jacob237
[This review was collected as part of a promotion.] The keyboard still sucks I prefer gboard the speech to text feature makes too many mistakes the AI integration is pretty cool although Bixby hasn't improved much I would like to be able to do stuff using Bixby and Gemini without having to unlock the keyboard the phone should be more autonomous I'm looking forward to the future and improvements
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome new phone
on March 11, 2025
Posted by: Projectn1
[This review was collected as part of a promotion.] Aside from the seamless action across app, the audio eraser and now brief features are awesome!
I use my phone mainly for social media and taking photos and couldn't be happier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 11, 2025
Posted by: Latersbaby45
[This review was collected as part of a promotion.] It is very fast and the battery life is great! I use it for personal but also use it for work too and my work app would drain my old phones battery but I don't have to worry about that with this phone. It is a very sleek phone and I love the stylus pen! I am loving the camers on this phone though! Very nice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
CLARITY + PROCESSER = MEAN MACHINE
on March 11, 2025
Posted by: Jumbo512brigante
[This review was collected as part of a promotion.] Ok so I just upgraded from my galaxy s22 ultra to the new S25 ultra and from the jump I could tell a difference. Just the clarity of screen resolution caught my eye. It must have an outstanding processor/processing power. Im able to run Fortnite and seamlessly actions across apps, switch to my social media accounts. The functions are up dated it feels like it has a quicker reaction time with the same amount of info that my old phone had. Definitely an upgrade for me.
Oh yeah and the daily briefings are a great add on as I love staying up today with what's going on in the world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone of 2025.
on March 11, 2025
Posted by: pleoshep
[This review was collected as part of a promotion.] Not only is this the best phone of the year, but also the possible best phone Samsung has crafted. It has improved in every sense and the added AI has been so impressive. Thank you to the great minds at Samsung for this awesome phone and software experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade and Features
on March 11, 2025
Posted by: ErnieS25U
[This review was collected as part of a promotion.] The phone has been an amazing upgrade from my S21U. The screen is brighter, the camera and battery are both immensely better. The now brief keeps gets me the info I need for throughout the day and is easy to get to. I've uploaded a picture of it in my review.
I missed the SPen, having previously owned a Note9 so thats another welcome addition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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