Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra 1 month use review
on March 15, 2025
Posted by: Edmo19
[This review was collected as part of a promotion.] I had the S23 Ultra before, not a significant difference here. Getting about the same battery use time, screen is actually niter on HD and less shadow reflective, not a camera expert but feels pretty much the same. IA features seem to be nice but haven't had enough time to mess with all of them. I had a couple apps crashes and I don't remember having that with the S23 don't know if is due to the phone or the app. In general, not a big difference from previous phone, I do like the screen to not be curved anymore, easier to install screen protectors.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Home Screen, AI, Camera, Sleek
on March 15, 2025
Posted by: Janeway
from Conyers
Expertise:Intermediate
I just got the new S25 Ultra and so far I am loving it. I am still playing with all the new features but overall it so so awesome. I love the new layout of the home screen it is so nice and so smooth. Love it so far. Samsung you guys did so well this time around
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New model way better than last one.
on March 15, 2025
Posted by: PeteyG
[This review was collected as part of a promotion.] The new samsung galaxy s25 ultra has and abundance of new and improved features. Ai at its finest with enhanced photos and videos. Along with superb streaming quality. It's the power of a computer in your hands. Along with multi functionality, split screen functions allowing you to multi-task basically anything at your fingertips. It's an amazing upgrade from the last model. I also feel like it's more durable which is good in itself! If your looking to buy new or upgrade i would suggest this Galaxy s25 ultra a must have! Enjoy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunningly Beautiful
on March 15, 2025
Posted by: Jordan89
[This review was collected as part of a promotion.] I've been a Galaxy s Ultra series owner since they first came out. The seamless news break feature and update camera options have far surpassed anything that I could think of. They are always amazing and great in everything that these phones are capable of. I love learning about new features each and every day I use my device. It really is a way of life for me. Thank you very much for taking my opinion into consideration and keep up the great work Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy s24 ultra
on March 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] great phone best in world 🌎 better than the others and has compatibility with different products under samsung i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone
on March 15, 2025
Posted by: Samsungreview12345
[This review was collected as part of a promotion.] I upgraded from an s22 ultra and this phone is great. I really love the battery life that it offers, and I usually end the day with 39 or more percent left. I also like how this phone has the 209 megaoixeo main camera, which makes the photos really sharp.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply wow!
on March 15, 2025
Posted by: proheart
[This review was collected as part of a promotion.] Love the fluidity and budget smoothness of the ui. Super fast and amazing battery life. Great ai features especially with Samsung collaboration with Google. Really fun to use.
Great upgrade from the S24 ultra
Value
5
Written by a customer while visiting Samsung US