Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(19,850 Reviews)
Rating breakdown 19,850 reviews
5 Stars
17,087
4 Stars
2,152
3 Stars
368
2 Stars
113
1 Star
130
87%of customers recommend this product.
(
954 out of
1,099)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Great phone but
on September 7, 2025
Posted by: The Crow
from Oregon
Expertise:Expert
It's great. The best in market, super fast, super smooth. Takes pictures like a professional camera and records great videos. The S Pen is very useful, but unfortunately, this year Samsung killed the Bluetooth, so it's not as usual as before.
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hello The Crow, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the camera, speed, and smooth usage of your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Super fantastic !
on September 20, 2025
Posted by: Anonymous
from New York
Expertise:Expert
Great and loving ❤️ it, I need to experience it .The taste of the Puddings is in the eating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best flagship so far!
on September 20, 2025
Posted by: Monti5
[This review was collected as part of a promotion.] I was hesitant to make the switch from my trusty s23 to yhe flagship s25 ultra but boy was that the right decission. This phone is comfortable and also bog enough for a guy my size (i have big hands). The camera is incredibly capable and the addition of Galaxy AI is a welcome addition to the ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature hard working durableall
on September 22, 2025
Posted by: Robertico
[This review was collected as part of a promotion.] All of the above and durable look at the chance to have advancement to be learned for me to use it as a tool for schooling.Creating a practice what I preach and be a respectful citizen of the United States, I'm bilingual.I speak Spanish in english.I have to win for a lot of hard articles.I'll hurt awesome.I'm getting my educationn stuff like that.So I'm just hoping the best for this opportunity.Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing set of features
on September 28, 2025
Posted by: RockyHorrorFan2
[This review was collected as part of a promotion.] This is amazing phone with good battery, and speed and everything about this phone is amazing!
Value
5
Written by a customer while visiting Samsung US
Posted by: Liel
from Miami
Expertise:Beginner
Verified Purchase:Yes
I'm very disappointed with the device, I don't feel any change from the Ultra 23 I had.
Truly a bad device.
Truly a bad device.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Liel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when you have expectations for a new device and then not seeing the updates you are expecting. We have provided a link to the complete manual for your device to assist you with the enhanced features of Galaxy AI and integrate all of the updates in to your usage. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is next level!
on October 18, 2025
Posted by: SAMLOV
[This review was collected as part of a promotion.] The S25 Ultra is the perfect phone for everyday use! No matter where, no matter what, the S25 Ultra has never let me down. With the all new snapdragon 8 elite I can do anything on my S25 Ultra without a problem. You name it! Whether it's gaming, streaming, photography, drawing, and etc. The S25 Ultra will never let you down.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Samlov, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this phone so perfect for your usage needs every day. We have shared a link to the Samsung Support Team for your convenience. This team of experts can assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ElGe
Verified Purchase:Yes
Got it for my moms birthday, she loved it! Very nice size and good quility
Written by a customer while visiting Samsung US