Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(21,718 Reviews)
Open Ratings Snapshot
Rating breakdown 21,718 reviews
5 Stars
18,636
4 Stars
2,364
3 Stars
423
2 Stars
133
1 Star
162
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
This phones is very awesome, I loved it
on March 30, 2026
Posted by: Kobe12
[This review was collected as part of a promotion.] Galaxy AI is very usefull for anything u ask for <3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing phone.
on March 30, 2026
Posted by: Greetedgold8
[This review was collected as part of a promotion.] Phone is great, camera is amazing, and everything loads fast. The voice recognition for Bixby needs work but other than that I have no complaints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on March 30, 2026
Posted by: SMOKEY1
[This review was collected as part of a promotion.] Streaming videos and playing video games on the phone are awesome no lag time the Samsung AI is very helpful storage space memory are never an issue overall this is the best phone I've ever owned
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's pretty much the same as the S23.
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the AI FEATURES. It's definitely better than the regular google assistant.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on March 30, 2026
Posted by: Punky35
[This review was collected as part of a promotion.] This phone is great! It's a fast, and reliable phone, and I am glad that I purchased it for myself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still upset about s-pen functionality thus 4/5
on March 30, 2026
Posted by: Mikeybear
[This review was collected as part of a promotion.] The s25 ultra is a great phone with, im glad to finally have a flat screen again without the rounded edges, my one complaint is the removal of the Bluetooth functionality of the s-pen. I really wish they'd also add the IR sensor back into phones as well like with the s6
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent features.
on March 30, 2026
Posted by: Junior
[This review was collected as part of a promotion.] Galaxy AI is an excellente product. I use it all the time for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT IS AMAZING
on March 30, 2026
Posted by: LOVESAMSUNG09
[This review was collected as part of a promotion.] The galaxy AI is better than chatgpt. The phone is sleek and slender. Fast and functional, would definitely buy for all my friends and family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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