Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(21,730 Reviews)
Rating breakdown 21,730 reviews
5 Stars
18,643
4 Stars
2,365
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This phone does everything i need
on March 30, 2026
Posted by: Samy88
[This review was collected as part of a promotion.] The phone does everything i need if its using the s pen 🖊 to draw or take notes or using the camera to capture beautiful pictures of the moon 🌙
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Tim1208
[This review was collected as part of a promotion.] AI is awsome love all the features on my phone the camera is amazing also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's my everything!
on March 30, 2026
Posted by: Alluretta
[This review was collected as part of a promotion.] I use my Samsung phone all day, to check and respond to emails, check my calendar and all of my social media, watch YouTube, use Galaxy AI for all my daily needs from research,questions, AI creation, news, summarize, proposal, email reply, recipe, information, ... literally everything!
It's not a tool I hold and use , it's literally become a part of me. I don't know how I lived without it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone review
on March 30, 2026
Posted by: Samsungguy
[This review was collected as part of a promotion.] Camera lenses where definitely crappily made. Had 2 weeks and scratched and cracked lenses in an OtterBox..
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smartphone!
on March 30, 2026
Posted by: XxFighTimexX
[This review was collected as part of a promotion.] I love all the features about this phone spen and its applications, the purchase perks, and the sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality is awesome
on March 30, 2026
Posted by: Lynnray
[This review was collected as part of a promotion.] The picture quality of this phone is great. The battery life is longer than any phone I've had. It charged super fast which is wonderful. Overall love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Problems with the charging port and liquid detect
on March 30, 2026
Posted by: JEXOMAR
[This review was collected as part of a promotion.] My experience with my Samsung Galaxy S5 Ultra hasn't been the best. Just a few months after buying it new, the system started malfunctioning, saying there was water in the charging ports even though no liquid had ever gotten in. It got to the point where I could only charge the phone wirelessly. Fed up with the situation, I requested a replacement phone. Everything was fine until the same problem started appearing. It also doesn't charge quickly, even with its original fast chargers, and there's a problem with the charging cable tip: it only charges one way and not the other. I have an S23 Ultra and I never had any problems with it.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
My experience
on March 30, 2026
Posted by: Allaround
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it easily deserves 5 stars. This phone feels like it was designed to do everything—and do it extremely well.
The display is absolutely stunning. It’s bright, smooth, and perfect for everything from watching videos to everyday scrolling. I personally use it a lot for gaming, and it handles everything I throw at it without any lag or overheating. Games run incredibly smooth, and the large screen really makes the experience more immersive.
Performance is just as impressive. Apps open instantly, multitasking is effortless, and switching between things like games, messages, and music is seamless. I also use it daily for listening to music, and the sound quality is clear and powerful whether I’m using headphones or the speakers.
The camera is one of the biggest highlights. Photos come out incredibly detailed, even in low light, and the zoom is seriously impressive. It’s replaced my need for a separate camera in most situations.
Battery life easily gets me through a full day, even with gaming and streaming music throughout the day. The build quality feels premium and durable, and the S Pen is a great bonus—it’s surprisingly useful for notes and quick edits.
The Galaxy AI features are a great addition and actually useful. I use them for things like quick summaries, helping organize information, and making everyday tasks faster and easier. It feels like the phone is working with me instead of just being a device.
The display is absolutely stunning. It’s bright, smooth, and perfect for everything from watching videos to everyday scrolling. I personally use it a lot for gaming, and it handles everything I throw at it without any lag or overheating. Games run incredibly smooth, and the large screen really makes the experience more immersive.
Performance is just as impressive. Apps open instantly, multitasking is effortless, and switching between things like games, messages, and music is seamless. I also use it daily for listening to music, and the sound quality is clear and powerful whether I’m using headphones or the speakers.
The camera is one of the biggest highlights. Photos come out incredibly detailed, even in low light, and the zoom is seriously impressive. It’s replaced my need for a separate camera in most situations.
Battery life easily gets me through a full day, even with gaming and streaming music throughout the day. The build quality feels premium and durable, and the S Pen is a great bonus—it’s surprisingly useful for notes and quick edits.
The Galaxy AI features are a great addition and actually useful. I use them for things like quick summaries, helping organize information, and making everyday tasks faster and easier. It feels like the phone is working with me instead of just being a device.
Value
5
Written by a customer while visiting Samsung US