Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
I love Galaxy devices!
on March 18, 2025
Posted by: Sowabs
[This review was collected as part of a promotion.] Samsung Galaxy devices have consistently set a high standard in the smartphone market!! Known for their innovative features, stunning designs, and versatile options, the Galaxy lineup is truly impressive! One UI enhances the user experience even further. I have been using Samsung since I got my first smartphone, and that loyalty will never change!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tons of upgrades
on March 18, 2025
Posted by: MRD2013
[This review was collected as part of a promotion.] I had the S22 ultra wich was great, but the S25 has so much more to offer. Its faster with way more features, its easy to use and set up was a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse with Refinements That Matter
on March 18, 2025
Posted by: SagarD
[This review was collected as part of a promotion.] Display - Samsung’s mastery in display technology shines again. It offers stunning brightness, vibrant colors, and impressive contrast. With a 1Hz to 120Hz adaptive refresh rate, scrolling and animations feel buttery smooth, while power efficiency is improved.
Performance - Powered by the Snapdragon 8 Gen 3, the Galaxy S25 delivers exceptional performance. Seamless actions across apps effortlessly. The phone manages heat better, ensuring consistent performance during prolonged use.
AI Features - Samsung’s One UI 6.1 introduces powerful AI features like live translation during calls, intelligent photo editing, and enhanced voice dictation. These features integrate seamlessly into everyday tasks, making the experience feel smarter and more
Camera System - The camera setup has seen meaningful upgrades. The 50MP main sensor now performs better in low light, thanks to improved AI-based image processing. The Audio eraser feature is key in editing noisy videos. Samsung’s enhanced Nightography mode ensures sharp, noise-free photos even in challenging lighting.
Battery Life and Charging - The 5,000mAh battery easily lasts a 2 days of moderate to heavy usage. Samsung’s improved power management ensures better efficiency. The 45W fast charging gets you to 50% in around 30 minutes, while wireless charging remains reliable.
Software and Ecosystem - Samsung’s One UI 7 is cleaner and faster & packed with thoughtful tweaks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features!
on March 18, 2025
Posted by: DeUnstoppable
[This review was collected as part of a promotion.] I like the s-pen (although it doesn't have Bluetooth now). I'm able to use it to select images (screenshots) and annotate them and quickly send to friends or save for later use or jist select and copy text. I also take all notes from lectures using my s-pen and sometimes easily get some notes down with the screen off memo. I'm also able to hover my s-pen over messages in other languages with translate feature and it detects the language and translates. I used to brag about how I can sit my phone away and take pictures with friends without having to use a timer when just by clicking the s-pen when it had the Bluetooth which was something that always gets my friends who don't use Samsung. The Bluetooth will be great to have back.
The now bar is great because I can see everything actively going on like my music playing or a timer running without unlocking my phone. The now brief on there also gives me a summary of my calendar events and weather which is pretty cool.
I also like the circle to search feature which allows me to basically figure out anything I see by circling it and AI quickly does a search on it for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery but issues with camera
on March 18, 2025
Posted by: ThomasP
[This review was collected as part of a promotion.] This phone boasts impressive features and performance. The battery life is truly exceptional, lasting all day on a single charge. However, the camera performance, while generally good, has a noticeable flaw. Close-up shots tend to appear fuzzy and lack detail, which is disappointing. Overall, it's a solid device with room for improvement in the camera department.
I can feel something on the phone vibrating like the phone is trying to change lenses or something.
Not good
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hi ThomasP, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled that you are so pleased with the extended battery life of your device, and we would love to help you with the camera frustration you mention. We have provided a l ink to an article to help you with the different settings and features of your camera. We have also shared a link to a troubleshooting guide to help you with blurry pictures you mention if this experience continues. Lastly, we have provided a link to the Samsung Support Team if you would like additional assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on March 18, 2025
Posted by: Gasmansnow
[This review was collected as part of a promotion.] I love the speed and the smoothness of the operation of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente teléfono
on March 18, 2025
Posted by: Jesus21
[This review was collected as part of a promotion.] Explorar las características del móvil despierta gran interés. Su diseño elegante promete una experiencia visual inmersiva. La potencia de su procesador asegura un rendimiento fluido en cada tarea. Las capacidades fotográficas ofrecen la posibilidad de capturar momentos con increíble detalle. Sin duda, es una opción atractiva para quienes buscan tecnología de vanguardia.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Leap Forward in Smartphone Innovation
on March 18, 2025
Posted by: xVamp1r3x
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has arrived, and it's clear that Samsung has once again pushed the boundaries of what a smartphone can do. From its stunning display to its powerful performance, this device delivers a truly premium experience.
One of the standout features of the S25 Ultra is its enhanced software integration, allowing for truly "seamless actions across apps." Multitasking has never felt so fluid; effortlessly dragging content between applications and automating complex workflows is now a reality. This level of interconnectedness significantly streamlines daily tasks.
The introduction of "Now Brief" is also a welcome addition. This feature provides intelligently curated summaries of your day, delivering essential information at a glance. Whether it's upcoming appointments, news headlines, or travel updates, "Now Brief" keeps you informed without overwhelming you with information. While in some early reviews, users have mentioned that the "Now Brief" feature underwhelms, with updates, this feature has become very useful.
For those who love capturing moments with their phone, the S25 Ultra's camera system is exceptional. The inclusion of the "Audio Eraser" tool is particularly impressive. Removing unwanted background noise from video recordings is now remarkably simple, resulting in cleaner and more professional-sounding audio.
In conclusion, this phone is definitely a keeper, especially since it's software will be kept up to date until 2030!
One of the standout features of the S25 Ultra is its enhanced software integration, allowing for truly "seamless actions across apps." Multitasking has never felt so fluid; effortlessly dragging content between applications and automating complex workflows is now a reality. This level of interconnectedness significantly streamlines daily tasks.
The introduction of "Now Brief" is also a welcome addition. This feature provides intelligently curated summaries of your day, delivering essential information at a glance. Whether it's upcoming appointments, news headlines, or travel updates, "Now Brief" keeps you informed without overwhelming you with information. While in some early reviews, users have mentioned that the "Now Brief" feature underwhelms, with updates, this feature has become very useful.
For those who love capturing moments with their phone, the S25 Ultra's camera system is exceptional. The inclusion of the "Audio Eraser" tool is particularly impressive. Removing unwanted background noise from video recordings is now remarkably simple, resulting in cleaner and more professional-sounding audio.
In conclusion, this phone is definitely a keeper, especially since it's software will be kept up to date until 2030!
Value
5
Written by a customer while visiting Samsung US