Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,217 Reviews)
Open Ratings Snapshot
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Excellent phone to be able to innovate
on March 22, 2025
Posted by: Jdrg2025
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: A Technological Titan
The Samsung Galaxy S25 Ultra presents itself as a high-caliber device, designed to deliver a premium user experience.
Design and Display:
* The device showcases a sleek, contemporary design, featuring a frame constructed from durable materials.
* The Dynamic AMOLED 2X display provides a visually impressive experience, with vibrant color reproduction, deep blacks, and sufficient brightness for outdoor visibility.
* The integrated S Pen enhances the device's functionality, particularly for users who value productivity and creative expression.
Performance and Camera:
* The device's performance is driven by a next-generation processor, enabling rapid application launch and seamless multitasking.
* The camera system is a notable feature, producing sharp, detailed images even in low-light conditions. The optical zoom capabilities allow for high-quality image capture at extended distances.
* Advanced artificial intelligence features optimize the photographic output by automatically adjusting settings.
Software and Additional Features:
* The Samsung One UI interface offers an intuitive and user-friendly experience.
* The Galaxy AI functionalities add value, including real-time translation and intelligent photo editing.
* The device's battery supports extended usage throughout the day.
Summary:
The Samsung Galaxy S25 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing product
on March 22, 2025
Posted by: TufTedTea
[This review was collected as part of a promotion.] Good,this product runs smoothly overall and it is worth it if you are willing to pay the price I think every one should have a good phone like this, this phone is good with slow movies or fast pace video games it is seamless actions across apps, also realy comfortable to hold plus a realy good built phone. Over-all this is a amazing product, the audio eraser is amazing
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 25, 2025
Hey there TufTedTea, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the features and usage of your new phone. We love that you are finding ways to use the features of Galaxy AI including audio erase. Please, don't hesitate to reach out to us again in the future at any time with questions, or to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has very good features
on March 22, 2025
Posted by: Bookubooku
[This review was collected as part of a promotion.] The functions are very good. Specially Ai wow you need to use it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cutting edge improvement
on March 22, 2025
Posted by: PolarBear
[This review was collected as part of a promotion.] The 25 Ultra has many improved features. From ring tones, upgraded notifications, and larger storage the phone is a major step forward. Call sound is greatly improved, as well as the camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, lack luster SPen
on March 22, 2025
Posted by: Krf0131
[This review was collected as part of a promotion.] Love the Now Brief feature, it makes it easier during the day to plan my evening, sets me up for success in the morning too. Phone battery and display are incredible, much improved over my S21+ or Note20. The SPen seems to be nerfed though, I used to have air actions and a ton of extra features that are gone now. Sometimes when I touch with the s pen it doesn't work unless at a very specific angle
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with awesome features!
on March 22, 2025
Posted by: MrLastChance
[This review was collected as part of a promotion.] I stubbornly refused to upgrade from my coveted Note 20 Ultra 5G until this year when I purchased the S25 Ultra on a whim. What an upgrade! Better camera, better screen, faster speeds, AI integration, and so much more! I mostly use mine to listen to music and watch videos . It has a cool feature called the Audio Eraser that lets you erase background noise from videos you record - very convenient! All in all a solid purchase, 10/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely the best phone ever
on March 22, 2025
Posted by: Poulin1982
[This review was collected as part of a promotion.] So I finally upgraded to the new samsung s twenty five ultra, the first new phone years its so good, not only with the a I and the now briefing it is one of the best songs I have had since S7 edge. With everybody Always having a better phone than me I finally I can accomplish all my tasks easier. If you are thinking of getting a new phone, this is the one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I been using Samsung galaxy for more than 15 years
on March 22, 2025
Posted by: gab14bl
[This review was collected as part of a promotion.] My device it my partner in all. I can see easily my information and help me with smart AI IN ALL PICTURES, NOTE, MESSAGES ETC
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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