Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(19,806 Reviews)
Rating breakdown 19,806 reviews
5 Stars
17,055
4 Stars
2,143
3 Stars
368
2 Stars
111
1 Star
129
86%of customers recommend this product.
(
923 out of
1,068)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Amazing performance and a killer camera.
on September 15, 2025
Posted by: JCP1977
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful phone with a vibrant display, advanced camera system, and long-lasting battery. It features a sleek design and smooth performance, making it a great option for gamers and productivity users. The S Pen and various AI features also add to its functionality.
Videos play smoothly with vibrant color and clarity. Gaming is a blast with no hiccups or frame rate drops due to amazing Snapdragon 8 Elite processor. Pictures are lifelike and breathtaking due to the The Samsung Galaxy S25 Ultra quad-camera system with a 200MP main lens, a 50MP ultrawide, a 50MP periscope telephoto with 5x optical zoom, and a 10MP telephoto with 3x optical zoom. The biggest upgrade from its predecessor is the 50MP ultrawide sensor. The Galaxy S25 Ultra's Galaxy AI offers various on-device features, including real-time translation during calls, AI-powered photo editing, and advanced camera functions. It is powered by a custom Snapdragon 8 Elite Mobile Platform, which allows for a more powerful ProVisual Engine for superior camera performance. You can also perform multi-step tasks across different apps with a single voice command. This is one amazing piece of technology in the palm of your hand.
Videos play smoothly with vibrant color and clarity. Gaming is a blast with no hiccups or frame rate drops due to amazing Snapdragon 8 Elite processor. Pictures are lifelike and breathtaking due to the The Samsung Galaxy S25 Ultra quad-camera system with a 200MP main lens, a 50MP ultrawide, a 50MP periscope telephoto with 5x optical zoom, and a 10MP telephoto with 3x optical zoom. The biggest upgrade from its predecessor is the 50MP ultrawide sensor. The Galaxy S25 Ultra's Galaxy AI offers various on-device features, including real-time translation during calls, AI-powered photo editing, and advanced camera functions. It is powered by a custom Snapdragon 8 Elite Mobile Platform, which allows for a more powerful ProVisual Engine for superior camera performance. You can also perform multi-step tasks across different apps with a single voice command. This is one amazing piece of technology in the palm of your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost good
on September 15, 2025
Posted by: Seekingadventures111
[This review was collected as part of a promotion.] I've been an avid Android user and have used Galaxy phones in the past and then switched over to Google pixel phones. When it came time to upgrade I decided to leave behind Google pixel and get this phone. However I find myself disappointed in the camera quality it almost feels as if the camera takes photos that are dated and not up to the current potential with Galaxy AI and software. I also feel for some reason the Google assistant and Gemini do not work as well. I have done many things to try to resolve these issues and the phone still seems flawed. I use my phone primarily for taking photos and videos of my adventures with my family. I would like to also mention I have a Samsung leather touch case and after just a few months of using it it has scuffs on the corners and back. I want to like the Samsung products however I find myself just wanting to go back to Google.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hello Seekingadventures111, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know that changing to a new device can come with a bit of a learning curve. We have provided a link to an article to help you with the different camera settings and features of your device. We have also shared a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better n better
on September 15, 2025
Posted by: Rubii10
[This review was collected as part of a promotion.] Here are a few polished review options you can post about your Galaxy S25 Ultra. I included English and Spanish versions—pick your favorite or mix and match!
Short & Snappy
Title: Love my S25 Ultra — my pocket office
Rating: ⭐⭐⭐⭐⭐
Review (EN): I love my Galaxy S25 Ultra. I use it as my mini agenda and portable office—perfect for school, notes, emails, and quick documents. Battery life is solid and performance is smooth. Exactly what I needed.
Reseña (ES): Amo mi Galaxy S25 Ultra. Lo uso como mi agenda pequeña y oficina portátil—perfecto para la escuela, notas, correos y documentos rápidos. La batería rinde bien y el rendimiento es fluido. Justo lo que necesitaba.
Rating: ⭐⭐⭐⭐⭐
Review (EN): I love my Galaxy S25 Ultra. I use it as my mini agenda and portable office—perfect for school, notes, emails, and quick documents. Battery life is solid and performance is smooth. Exactly what I needed.
Reseña (ES): Amo mi Galaxy S25 Ultra. Lo uso como mi agenda pequeña y oficina portátil—perfecto para la escuela, notas, correos y documentos rápidos. La batería rinde bien y el rendimiento es fluido. Justo lo que necesitaba.
---
Medium (More Detail)
Title: The S25 Ultra keeps my life organized for school and work
Rating: ⭐⭐⭐⭐⭐
Review (EN): After a few weeks with the S25 Ultra, I’m impressed. It’s my little agenda for classes and my on-the-go office for emails, calendars, and files. Multitasking is fast, the screen is great for reading, and the battery comfortably lasts through busy days. Highly recommend for students and anyone who works from their phone.
Reseña (ES): Después de unas semanas con el S25 Ultra, estoy muy satisfecha. Es mi pequeña agenda para clases y mi oficina móvil para correos, calendario y archivos. La multitarea es rápida, la pantalla es excelente para leer y la batería aguanta días ocupados. Recomendado para estudiantes y quienes trabajan desde el teléfono.
Rating: ⭐⭐⭐⭐⭐
Review (EN): After a few weeks with the S25 Ultra, I’m impressed. It’s my little agenda for classes and my on-the-go office for emails, calendars, and files. Multitasking is fast, the screen is great for reading, and the battery comfortably lasts through busy days. Highly recommend for students and anyone who works from their phone.
Reseña (ES): Después de unas semanas con el S25 Ultra, estoy muy satisfecha. Es mi pequeña agenda para clases y mi oficina móvil para correos, calendario y archivos. La multitarea es rápida, la pantalla es excelente para leer y la batería aguanta días ocupados. Recomendado para estudiantes y quienes trabajan desde el teléfono.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 15, 2025
Posted by: Beanie
[This review was collected as part of a promotion.] Everything is garte love this phone god for gaming as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy are the best
on September 16, 2025
Posted by: MRGRANDHUSTLE
[This review was collected as part of a promotion.] There is no comparable to this phone. The speed and functionality is much superior than the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 17, 2025
Posted by: Jimjimjim
[This review was collected as part of a promotion.] So, I've been using the new Samsung Galaxy S25 Ultra for a while now, and I have to say, it's pretty incredible. From the moment I picked it up, I could feel the small design tweaks. It's still a big phone, but the more rounded corners and slightly lighter feel make it much more comfortable to hold for long periods. Honestly, it just feels premium.
But the thing that blew me away right from the start is the screen. The 6.9-inch display is hands-down the best I've ever seen on a phone. The brightness is insane—I can be outside in direct sunlight, and the screen is still perfectly clear, no squinting needed. And the colors are so vibrant and rich; watching videos on this thing is a treat. The 120Hz refresh rate also makes everything so smooth, whether I'm scrolling through social media or playing a game.
When it comes to power, this phone is a total beast. I've thrown everything I can at it, from demanding games like Genshin Impact to running multiple apps at once, and it just doesn't slow down. The Snapdragon 8 Elite chip inside is no joke. I was a bit worried about the battery since it's the same size as last year's, but the efficiency improvements are real. I can easily get through a full day of heavy use, and I’m not constantly looking for a charger.
But the thing that blew me away right from the start is the screen. The 6.9-inch display is hands-down the best I've ever seen on a phone. The brightness is insane—I can be outside in direct sunlight, and the screen is still perfectly clear, no squinting needed. And the colors are so vibrant and rich; watching videos on this thing is a treat. The 120Hz refresh rate also makes everything so smooth, whether I'm scrolling through social media or playing a game.
When it comes to power, this phone is a total beast. I've thrown everything I can at it, from demanding games like Genshin Impact to running multiple apps at once, and it just doesn't slow down. The Snapdragon 8 Elite chip inside is no joke. I was a bit worried about the battery since it's the same size as last year's, but the efficiency improvements are real. I can easily get through a full day of heavy use, and I’m not constantly looking for a charger.
And the best camera and the best AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with this product
on September 17, 2025
Posted by: Wyk3dDoll
[This review was collected as part of a promotion.] Love the new galaxy AI feature. Love uses my phone for streaming music and movies Gameplay is awesome. New and improved updates constantly!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pill Clinton
from Washington
Expertise:Expert
Verified Purchase:Yes
Significant upgrade from the s22 ultra. Battery life for heavy user is a little over two days.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US