Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,218 Reviews)
Rating breakdown 27,218 reviews
5 Stars
23,334
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
S25 Ultra Instinc
on March 25, 2025
Posted by: goldengoat
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true evolution of the Ultra series, refining everything that makes a flagship smartphone great while pushing boundaries with AI. From the moment you pick it up, the titanium frame and Gorilla Armor 2 glass give it a premium, durable feel. The 6.9-inch Dynamic AMOLED 2X display is ultra-bright and buttery smooth with a 120Hz refresh rate, making everyday use feel effortless. Under the hood, the Snapdragon 8 Elite delivers top-tier performance, handling heavy multitasking, gaming, and AI-powered features without breaking a sweat.
AI takes center stage here, not just as a gimmick but as a real productivity booster. ProScaler 11 enhances images and videos in real-time, while Gemini AI offers instant summaries, language translations, and even creative text generation. The camera system gets a major upgrade with a 200MP main sensor, a sharper 50MP ultra-wide lens, and improved telephoto zoom, ensuring every shot is detailed and dynamic. Battery life holds up well with its 5000mAh capacity, and with 45W wired charging plus Qi2 wireless support, it recharges quickly.
Samsung has managed to pack cutting-edge AI into a phone that still feels powerful, premium, and polished. Whether you're a power user, content creator, or just someone who wants the best of the best, the S25 Ultra is built to impress.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on March 25, 2025
Posted by: DutchV50
[This review was collected as part of a promotion.] Best phone I've ever had!
- Battery lasts more than 24 hours
- Fast charging
- Large easy to read screen
- Having the option to use the pen for drawing, data input...etc.
- Processes extremely fast
- Seamless actions across apps
- Easily connects with blue tooth devices
- Lots of options for screen/lens and overall case protection/ decoration
Yes, the best phone I've ever had!
- Battery lasts more than 24 hours
- Fast charging
- Large easy to read screen
- Having the option to use the pen for drawing, data input...etc.
- Processes extremely fast
- Seamless actions across apps
- Easily connects with blue tooth devices
- Lots of options for screen/lens and overall case protection/ decoration
Yes, the best phone I've ever had!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone -1 thing
on March 25, 2025
Posted by: ultraren
[This review was collected as part of a promotion.] It's a great phone very fast.Great camera quality the only things that I feel like they could work on is the talk to text because it NEVER here's what I'm saying correctly like some of the things dont make since of why it would think I'm saying half the stuff I'm saying, and bring back the Bluetooth in the SPen!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Soo amazing fast
on March 25, 2025
Posted by: Sup1998
[This review was collected as part of a promotion.] This pbone is so much faster then many other phone I've had in the past. Seamless actions across apps. I could be watching YouTube on the top portion on the screen and playing a game on the bottom. And I'm still getting fast response from the game and no buffering on YouTube. Overall I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerhouse of Innovation
on March 25, 2025
Posted by: Faocci
[This review was collected as part of a promotion.] If you're looking for the ultimate flagship phone, the Samsung Galaxy S25 Ultra is it. Samsung has outdone itself again, delivering a phone that’s not just powerful but also refined in every way. The 6.9-inch Dynamic AMOLED 2X display with a 144Hz refresh rate makes everything look incredibly smooth, whether you're gaming, streaming, or just scrolling.
Performance is next-level with the Exynos 2500 (or Snapdragon 8 Gen 4), making multitasking effortless and gaming buttery smooth. But the real star? That insane 200MP main camera. Whether you're shooting in low light or zooming in from crazy distances, the detail and clarity are unmatched.
Battery life is another win—5,500mAh with 65W fast charging means you won’t be constantly searching for an outlet. And with One UI 7.0, Samsung has made the software experience even better—cleaner, faster, and more intuitive.
If you want the best of the best, the S25 Ultra is the phone to get. It’s a premium device with a premium price, but trust me, it’s worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have used Samsung forever will never switch
on March 25, 2025
Posted by: Alwayssimple
[This review was collected as part of a promotion.] I use my Samsung to stream, the quality of the videos are priceless. Samsung phones take the best pics, flawless features, using the audio eraser is so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone in the market.
on March 25, 2025
Posted by: 213nels
[This review was collected as part of a promotion.] The audio eraser feature is probably the best part of this phone that I've used so far.
The speed of the phone is also, remarkably faster than I expected.
The speed of the phone is also, remarkably faster than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S pen without Bluetooth
on March 25, 2025
Posted by: Rickb
S pen with no Bluetooth was the biggest mistake ever
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Rickb, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when the features you love fro previous devices have been redesigned. We would love to help you with these features, and have provided a few links to resources to assist you. We have provided links to an article to help you with the current S Pen features, and another to the full device manual that has the hand gestures and voice commands you can use with your device. We have lastly, provided a link to the Samsung Support Team to answer any questions or offer one on one assistance if desired. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US