Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Galaxy25 ultra features.
on March 26, 2025
Posted by: Gains2gym
[This review was collected as part of a promotion.] I've been a loyal Galaxy user for the past five years, and the S25 Ultra has exceeded my expectations. Its refined design, with smoother edges and a comfortable grip, makes it a joy to hold and use. The performance is seamless, thanks to the powerful Snapdragon 8 Elite chipset, which handles multitasking effortlessly. The AI features are impressive, enhancing the overall user experience. The battery life is also commendable, lasting well over a day with moderate use. Overall, the S25 Ultra is a testament to Samsung's commitment to delivering a reliable and powerful smartphone experience.
I recently got the Galaxy Buds 3, and I'm loving how seamlessly I can control them using AI features. The Galaxy AI integration allows for adaptive sound adjustments based on how I wear the earbuds, enhancing my music experience. The Real-Time Interpreter feature is also incredibly useful, providing live translations directly into my earbuds when paired with my Samsung phone. This has been a game-changer for conversations in different languages. Overall, the AI capabilities of the Galaxy Buds 3 make them a fantastic accessory for my Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on March 26, 2025
Posted by: Jules
from Lafayette, Louisiana 70506
Expertise:Expert
Hello everyone,And Thank You For Such Great Products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic upgrade
on March 26, 2025
Posted by: MusicEnjoyer
[This review was collected as part of a promotion.] The now brief, AI features, Samsung health and cross connection between other products is superb. Originally I had an S22+, and the small size boost this ultra has is negligible and I am picky about large phones. It's quick and android auto connection is flawless where the S22+ was very spotty audio wise. I've caught myself using Gemini AI for uses and it is extremely convenient. The phone customization is a huge jump. And how quick this phone is, is amazing. Would highly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mid design, great features.
on March 26, 2025
Posted by: MintyC
[This review was collected as part of a promotion.] The updated UI works seamlessly and all the features are fantastic. I upgraded from an S23 Ultra.
Pros:
- high resolution camera, near nat geo quality images and videos.
- UI and screen refresh make input response time near instant, creating seamless actions across apps
- very lightweight build when comparing to previous S2x Ultras.
- great sound, Dolby atmos is much inproved on surround sound.
- high resolution camera, near nat geo quality images and videos.
- UI and screen refresh make input response time near instant, creating seamless actions across apps
- very lightweight build when comparing to previous S2x Ultras.
- great sound, Dolby atmos is much inproved on surround sound.
Cons:
- can no longer use as an emergency weapon due to weight.
- Camera has zoom and focus issues, quality is noticeably different from regular mode and pro without adjustments.
- AI features are constantly pushed to the point they're obstructive.
- boring design.
- can no longer use as an emergency weapon due to weight.
- Camera has zoom and focus issues, quality is noticeably different from regular mode and pro without adjustments.
- AI features are constantly pushed to the point they're obstructive.
- boring design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Need S26U screen size bigger! Still happy w/ S25U
on March 26, 2025
Posted by: Kylieann
from Pennsylvania
Expertise:Expert
PLEASE MAKE THE S26 ULTRA WITH A BIGGER SCREEN! Upgrading from the S24 Ultra. I feel the S25 ultra looks smaller than my S25 Ultra but yet it's soposed to be bigger? I miss the square corners I think it made the phone look big, expensive, and classy! All I want is a bigger screen and a larger battery. Make a collapsible s pen or one that can shrink down and extend out to give more battery room. Other than that I love my s25 ultra, the display is beautiful. I feel the s24 ultra battery lasted longer although im still happy with my purchase as the phone is growing on me but im not too impressed. I kinda miss my 24U. But im gonna keep my 25U and wait for the 26U to trade this one in. Still giving 5 stars because I love Samsung, love what they make, & love what they do.. I was nervous about my trade in deal as I heard horror stories. But my s24 ultra trade in was mint condition and everything went successful so im very satisfied and will continue spending my money with samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
La perfección en un solo teléfono
on March 26, 2025
Posted by: Yosstop
[This review was collected as part of a promotion.] El audio camara y velocidad son asonbrosas el estilo cuadrado es muy bello
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dissatisfied with camera
on March 26, 2025
Posted by: Doc Sammy
from Ohio
Expertise:Intermediate
Very, Very, very disappointed with the quality of pictures using this flagship phone. Ai is very good. Keep your old phone, wait for a better camera.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Doc Sammy, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is to have a new device that is not meeting your expectations. We have provided links to resources to help you resolve this frustration with your camera at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 26, 2025
Posted by: Landon
[This review was collected as part of a promotion.] The ai feature on it is a amazing also. The seamless actions across apps, Now Brief, or Audio Eraser seamless actions across apps, Now Brief, or Audio Eraser. All are amazing.
Value
5
Written by a customer while visiting Samsung US