Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,220 Reviews)
Rating breakdown 27,220 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Good Phone!
on March 27, 2025
Posted by: NewS25Ultra
[This review was collected as part of a promotion.] Overall, this is a good phone. It has a really good camera system that I'm still learning how to master. The basic functions are good...calls, texts, browser. The seamless actions across apps is a breath of fresh air. Will need a tutorial on how to use the device to it's fullest potential.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hey there NewS25Ultra, thank you for sharing your experience of your new Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the inital exploration of your new device, and we would love to offer additional resources to help you. We have provided a link to the full device manual to help you with the features and settings. We also have some great tutorial videos online to help you maximize your experience. Lastly, we have provided a link to the Samsung Support Team to help answer any questions you may have about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love how customizable it is
on March 27, 2025
Posted by: WorstedAlloy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultrais easily the most customizable phone I’ve ever used. Right out of the box, One UI 7 lets you tweak everything—wallpapers, icons, fonts, and even system-wide themes that match your style perfectly. Modes & Routines have been a game-changer for me, automatically switching my phone into different setups based on where I am or what I’m doing. The new Now Brief feature is incredible, summarizing my notifications and messages into a quick, easy-to-read feed so I never feel overwhelmed, while Audio Eraser works like magic, removing background noise from voice recordings with just a tap. The Edge Panels, S-Pen customization, and Samsung DeX take multitasking to another level, making this phone feel like a true extension of me—if you love a device that adapts to you, the S25 Ultra is unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most durable phone ever
on March 27, 2025
Posted by: Diverrob
I upgraded from the 24 ultra to the 25 and forgot my new phone on the hood of my car. Didn't notice it was there until about 60mph when I saw it slide off and bounce down the road behind me. I pulled over and jogged back to find my phone undamaged!!!! 5 out of 5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, I love it.
on March 27, 2025
Posted by: Henryzz
[This review was collected as part of a promotion.] I love everything about Samsung: the capacity, the charging capacity, the camera, everything very efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality phone!
on March 27, 2025
Posted by: AlBadri75
[This review was collected as part of a promotion.] I like the new design of the phone although I'm missing the curved edges that make the previous series unique!
The phone is really fast with the new AI features that seem to help in making tasks easier.
Didn't like they didn't include the Bluetooth feature in the S pen, didn't like that at all!
The camera is amazing and the RAW is new to me.
The phone is really fast with the new AI features that seem to help in making tasks easier.
Didn't like they didn't include the Bluetooth feature in the S pen, didn't like that at all!
The camera is amazing and the RAW is new to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally Upgraded: My Experience Leaving the A15 5G
on March 27, 2025
Posted by: Bigmagoo
[This review was collected as part of a promotion.] I recently got my hands on the Samsung Galaxy S25 Ultra, and wow, I’m genuinely impressed! First off, I made the switch from the A15 5G, and honestly, that phone just wasn’t cutting it anymore. The performance was sluggish, and I was always waiting for apps to load. Plus, the camera quality was a letdown; it just couldn’t keep up with what I needed for my photos and videos.
Now, with the S25 Ultra, everything has changed! The Now Brief feature has been a total game-changer for me. It’s like having a personal assistant right on my phone! I can keep track of my tasks and reminders all in one place, which makes managing my day so much easier. I love how intuitive it is and how it keeps everything organized without any fuss.
Then there’s the Audio Eraser, and let me tell you, it’s amazing! I’ve tried it out on some recordings, and it really does a fantastic job of eliminating background noise. It’s perfect for when I want to focus on the important stuff without distractions. Whether I’m listening to music or catching up on podcasts, the clarity is just top-notch.
Overall, with all these incredible features and the stellar performance of the S25 Ultra, I honestly think it’s a must-have device for anyone looking to elevate their mobile experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on March 27, 2025
Posted by: Sokuhl
[This review was collected as part of a promotion.] I have used Samsung for years. There is no reason to use anything else when you already own the best. Samsung S 25 Ultra is the automatic and most logical choice. I know I don't even use everything available on this phone but with everything I do use, it is easy to navigate and I am constantly learning new things about the S25 Ultra. This phone should be everyone's #1 choice for their next upgrade. Its 3 steps ahead of all other competitors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then my 23 ultra
on March 27, 2025
Posted by: Jhoggg
[This review was collected as part of a promotion.] I like the new style flat screen. Pictures are great. S pen is awesome. Samsung hit a homerun with this one.
Value
5
Written by a customer while visiting Samsung US