Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,222 Reviews)
Open Ratings Snapshot
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Seamless action across apps
on March 28, 2025
Posted by: Irvinekicks
[This review was collected as part of a promotion.] Have been using samsung galaxy S25Ultra more than 2 months. Liked the seamless integration wuth other apps such as sansung health that is connected with my samsung galaxy ultra. Helping to keep my healthy goals. Happy to have them working for me.
Go Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Improvement except for the battery
on March 28, 2025
Posted by: HalThePal
[This review was collected as part of a promotion.] The S25 Ultra is a great improvement upon previous models in many respects, continuously pushing towards integrated AI that is meant not to replace, but to augment the user's work. Is the AI completely perfect? No, but it is a step in the right direction.
The news brief is useful for me to see what is happening in my personal life, as well as on the local, national, and world stages.
I sometimes record important conversations to get a transcript using the AI features in the voice recorder, and the audio eraser function in that, as well as the video modes, is extremely useful for determining what I want registered by the AI and heard by my target audience.
My main complaint is with the battery. With my previous Samsung Galaxy models, since I used maximum power saving regularly, I could get four to five days of usage, but now I am lucky to get two to three. I am not sure if it is an optimization issue, but I am concerned that my battery will degrade more quickly because of this.
If that is not a huge concern for you, then there is little reason not to embrace the new update to the Ultra line.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best all rounder
on March 28, 2025
Posted by: Babbu7
[This review was collected as part of a promotion.] I’m honestly blown away by how good this phone is. As someone who uses their phone for everything—work, entertainment, and gaming—it ticks all the boxes.
First off, the display is incredible. The 6.9-inch AMOLED screen is super sharp and bright, with a buttery smooth 120Hz refresh rate. Everything from scrolling through social media to gaming feels super responsive. Colors are vibrant, and watching videos is a treat.
Performance-wise, the S25 Ultra is a beast. I’ve been playing games like Call of Duty Mobile and Genshin Impact on max settings, and it handles everything flawlessly. No lag, no stuttering—just smooth gameplay. Plus, the phone barely gets warm, even after long gaming sessions, which is impressive.
The battery life is solid, too. It easily lasts me a full day with heavy usage, and the fast charging is a lifesaver when I need a quick boost. Wireless charging and reverse charging are nice bonuses.
The camera setup is insane. The 200MP main camera captures crazy detail, and the zoom capabilities are just on another level. Night mode has also improved a lot, producing clear and sharp photos even in low-light situations.
I also appreciate the S Pen integration—perfect for taking quick notes or doodling when I’m bored. It’s something I didn’t think I’d use much, but now I can’t imagine not having it.
Overall, the Samsung S25 Ultra feels like a premium, all-around phone that delivers in every aspect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with tons of improvements
on March 28, 2025
Posted by: potus1981
[This review was collected as part of a promotion.] The Samsung S25 Ultra is an exceptional smartphone with all the latest features, delivering top-tier performance. It runs smoothly, offering a seamless experience, especially when paired with other Samsung devices. The display is stunning, the camera is outstanding, and the overall functionality is flawless. A perfect choice for Samsung enthusiasts!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features & Endless Possibilities
on March 28, 2025
Posted by: LovemyS25
[This review was collected as part of a promotion.] I LOVE my new Galaxy S25 Ultra! It has so many great features. You can look at media controls, tasks, the timer and stopwatch without unlocking your phone with the now bar at the bottom of your screen. I like the feature of being able to cut something or someone from one photo and paste it to another that's so cool. I had to set multiple alarms throughout the day so I could remember to take my medications and I was able to group them into one folder which is nice and organized. Customize your apps or widgets and make your folders larger if you'd like. I could go on and on but you really need to see for yourself. So if you're wondering if you should get the new S25 Ultra stop and run out and get one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing overall device
on March 28, 2025
Posted by: DarknightGH
[This review was collected as part of a promotion.] I love everything about this device. The design, software, camera, battery life and overall performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product has wonderful features
on March 28, 2025
Posted by: Love2fish
[This review was collected as part of a promotion.] I work on a tug boat so I watch alot of movies and play alot of games the picture and the audio is clear and smooth I video chat with my family and the video is clean and clear
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone that's even better then advertised
on March 28, 2025
Posted by: Tigwelder702
[This review was collected as part of a promotion.] The s25 ultra has been a phone that has made day to day task easier with some of the features. The battery life is excellent I stream music all day at work with blue tooth headset. The camera is the main reason I chose this phone was for the camera and its quality of pictures amazing, portrait mode for cashing those amazing shots but when you really gotta zoom the regular photo mode is the way to go. I would highly recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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