Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,222 Reviews)
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The Ultimate Smartphone Experience
on March 28, 2025
Posted by: Ab3l09
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra, and I have to say—this phone is an absolute powerhouse! From the stunning display to the top-tier performance, Samsung has truly outdone itself with this flagship.
📱 Display – Simply Stunning
The 6.8-inch Dynamic AMOLED 2X display is breathtaking. With [refresh rate, e.g., 120Hz], every scroll and transition feels buttery smooth. The colors are incredibly vibrant, and HDR content looks phenomenal. Whether I’m gaming or watching movies, the visuals are immersive and crisp.
⚡ Performance – Blazing Fast
Powered by the [Processor name, e.g., Snapdragon 8 Gen 3 or Exynos version], this phone handles everything effortlessly. Apps launch instantly, multitasking is seamless, and even the most demanding games run flawlessly. No overheating or lag—just pure speed.
🔄 Seamless Actions Across Apps
One of the most impressive features is how effortlessly the S25 Ultra handles multitasking. Whether I'm switching between apps, dragging and dropping content, or using Samsung DeX for a desktop-like experience, everything feels fluid. The phone intelligently keeps apps running in the background, allowing me to pick up right where I left off without any delay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, very few issues and overall best.
on March 28, 2025
Posted by: Andromeda
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been incredible to have and I truely do believe it is the best phone in the american market at the moment. That said it isn't perfect. My least favorite part of this phone are the infinitely useless and annoying AI features that are a pain to disable. The AI features have no real life use and are sometimes even inconvenient, like gemini which can't perform simple tasks that the google assistant can. The second criticism I have for this phone is that I have to download 6 extra apps to unlock the full customization abilities of the device and even then it lacks some simple customizations like the fingerprint animation on the AOD. The third and last criticism I have for it, although small is that samsung dex is no longer supported on a pc, which was my only way of using dex. Although I just stated 3 shortcomings of the Galaxy S25 Ultra, it is still the most complete phone I have ever used. And I wouldn't give it up for any other phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I am amazed
on March 28, 2025
Posted by: Nala13
[This review was collected as part of a promotion.] I love the clarity of the phone and pictures. I live the speed of down loads .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast, intelligent and love the camer
on March 28, 2025
Posted by: Lovethephone
[This review was collected as part of a promotion.] I was in need of a new phone and happy to make the decision to purchase the Samsung 25 ultra. The speed, seamless transfer of data, all the extras makes this phone perform better than any computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra: Power and Smooth Perform
on March 28, 2025
Posted by: LoveSam27
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra redefines the mobile experience with its power and innovative features. Its 120 Hz AMOLED display delivers incredible smoothness, perfect for gaming, movies, and sports.
The "Seamless App Actions" feature allows effortless switching between apps, making it ideal for work and study. With "Now Brief," I get a smart summary of news and notifications without opening multiple apps. Plus, "Audio Eraser" removes unwanted noise from my recordings and calls, enhancing sound quality.
I use my S25 Ultra for everything: streaming high-definition series, gaming without interruptions, and making crystal-clear video calls. Its long-lasting battery and fast charging keep me connected all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I expected
on March 28, 2025
Posted by: FCGarcia
[This review was collected as part of a promotion.] I've become a big fan of Samsung devices since my S21 Ultra. It was a no brainer to get the S25 Ultra. I love how the Samsung devices all work together, but even more is they work with non Samsung devices, like my laptop. I can copy a paragraph on my computer, and paste it in the text I'm writing on my phone. It's simply seamless actions across apps and devices. It's the quality and standards I've learned to expect and know I can reply on. Even my 11 year old loves his Samsung S25. He can play games on it and I never hear a complaint about lagging or glitching. We're definitely #TeamSamsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone until it stopped charging with cable
on March 28, 2025
Posted by: MattyG
[This review was collected as part of a promotion.] Dont get me wrong, the S25 Ultra is a great phone. Out of the box it was seamless transition from S24 Ultra to S25 Ultra. Smart Switch moved everything over without issue, it got kinda warm during the transition, but nothing too concerning. Fast forward 3 days when the phone stopped charging via the cable. I am still able to charge wirelessly - which will save me until i get a replacement, which Samsung doesnt want me to talk about here.
Just beware of your charging ports :D
Just beware of your charging ports :D
Value
2
Response from Samsung USBy R&R Team, March 31, 2025
Hi there MattyG, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you were so initally pleased with the usage and features of your new phone. We would love to help you troubleshoot the charging of your device, and we have provided a link to a troubleshooting guide for your convenience. We have also provided a link to the Samsung Support Team to help you if this experience continues and you are ready to look in to repair options. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone
on March 28, 2025
Posted by: Chuyesparza18
[This review was collected as part of a promotion.] Don't have comparison. The most advanced technology and the fastest processor
Value
5
Written by a customer while visiting Samsung US