Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
A Phone That Punches Above My Expectations
on April 2, 2025
Posted by: DarthGramGram
[This review was collected as part of a promotion.] I am a bit of an Android power user, so that bit will bias my review. My previous phone was an LG v60, which I loved. After 5 years of dutiful service, I upgraded.
What an upgrade. The battery life is fantastic, even with my constant meddling and fidgeting with settings and apps that drain the battery like a horde of vampires. The screen is crisp and responsive to touch AND the S-Pen, which writes like a mini notepad on the lock screen (a very handy feature for those who forget things and need reminders). The camera(s) really surprised me - they perform very well in a very wide array of light conditions, and can zooooooom. The zoom is impressive beyond my expectations. The built in AI features at first were a bit of wasted space, but once I found their "niches" in my routines, it was very time saving. I also own a Galaxy Watch 7, so the synchronicity between the 2 is handy indeed. Sleep mode on both can be activated by the other, which is also nice.
All in all, it performs above and beyond my requests in a day, both reasonable and not. I highly recommend this device (as well as a nice case for it!).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This s25 ultra is amazing
on April 2, 2025
Posted by: 67627366
[This review was collected as part of a promotion.] I previously owned a Note 2, followed by an S21, and now the S25 Ultra. The absence of the S Pen was a significant drawback; I am pleased with its return.
It's light years faster then the 21.
There's so many new features. The audio erasure is pretty neat.
It's light years faster then the 21.
There's so many new features. The audio erasure is pretty neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is great phone
on April 2, 2025
Posted by: Toca27
[This review was collected as part of a promotion.] Best phone ever made
Woow will never get another phone
Woow will never get another phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Text message categories
on April 2, 2025
Posted by: Nickey
[This review was collected as part of a promotion.] I love my new phone. I upgraded from the Samsung Galaxy S20 Ultra. I really didn't want to upgrade my phone but I ran out of storage. The camera quality is the same but the phone is smaller and I can't set up my text messages in categories where I can just click on a category like family, Barber or choir. That is my only gripe right now. If I can get my categories out would definitely be a rating of 5 stars.
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hey Nickey, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the features and capabilities of your new device. We have provided a link to the full device manual to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to help you with any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 2, 2025
Posted by: SamsungLove6
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands as a testament to Samsung's commitment to innovation and excellence in the smartphone industry. This flagship device combines sophisticated design with cutting-edge technology, offering users an unparalleled experience. Crafted with a premium titanium frame and Corning Gorilla Armor 2 glass, the Galaxy S25 Ultra exudes durability and elegance. Its 'New Luminous Colors Inspired by Nature' provides a dynamic aesthetic that changes under different lighting conditions, adding a unique charm to the device. The phone features the thinnest bezels in the S series, maximizing the immersive 6.9-inch display without compromising structural integrity. This phone is fast, seamless and smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Advanced features
on April 2, 2025
Posted by: Armani
[This review was collected as part of a promotion.] Samsung Galaxy S25+ delivers a polished flagship experience with impressive performance and a sleek design. Its 6.7-inch AMOLED display is bright, sharp, and fluid with a 120Hz refresh rate, perfect for both gaming and streaming. The Snapdragon 8 Gen 3 processor ensures smooth multitasking, fast app launches, and efficient power use. Samsung has also refined its One UI software, providing a clean, user-friendly interface with great customization options.
The triple-camera setup (wide, ultra-wide, and telephoto) captures detailed, vibrant images in various lighting conditions. Night photography is noticeably improved, and the AI-powered enhancements offer excellent clarity and color accuracy. Video recording is equally strong with 8K support and superior stabilization. Battery life easily lasts a full day with moderate to heavy use, and 45W fast charging gets you back to 100% quickly. Samsung also promises extended software support, ensuring future Android and security updates. With water and dust resistance, enhanced security options, and eco-conscious materials, the Galaxy S25+ stands out as a premium, reliable smartphone for daily use. It's a solid investment for those seeking a balance of power, design, and longevity.
The triple-camera setup (wide, ultra-wide, and telephoto) captures detailed, vibrant images in various lighting conditions. Night photography is noticeably improved, and the AI-powered enhancements offer excellent clarity and color accuracy. Video recording is equally strong with 8K support and superior stabilization. Battery life easily lasts a full day with moderate to heavy use, and 45W fast charging gets you back to 100% quickly. Samsung also promises extended software support, ensuring future Android and security updates. With water and dust resistance, enhanced security options, and eco-conscious materials, the Galaxy S25+ stands out as a premium, reliable smartphone for daily use. It's a solid investment for those seeking a balance of power, design, and longevity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and very sleek loo
on April 2, 2025
Posted by: Cuatro44
[This review was collected as part of a promotion.] I love the big screen, now brief and audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Now Brief has been really cool.
on April 2, 2025
Posted by: TheMexicanMan
[This review was collected as part of a promotion.] The Now Brief has been really cool and very convenient for me, I love the way apps work on this phone. Everything is just so smooth and seamless. I can't get enough of this phone.
Value
5
Written by a customer while visiting Samsung US