Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The new generation is here!
on May 31, 2025
Posted by: Chonchi
[This review was collected as part of a promotion.] Let's talk about it. The features, the cameras the quality.. and let's not forget galaxy Ai. Wow ! The new generation of hardware and tech is now.
That. Is. The. 25ultra !
That. Is. The. 25ultra !
Value
5
Written by a customer while visiting Samsung US
Posted by: Ronald
from Wichita, Kansas
Expertise:Expert
Verified Purchase:Yes
Love the phone. Simple and intuitive. Camera is phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Steven
from Southern California
Expertise:Expert
Verified Purchase:Yes
I find I'm not getting as good battery life as the s24 ultra. I do not like the stylus on the s25 ultra.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need to stay on top
on May 31, 2025
Posted by: Love2function
[This review was collected as part of a promotion.] I love taking pitures and recording videos with my samsung ultra device. It has seamless veiwing for all your apps and ultra fast functions that let you zip threw your phone without all those glitches that all the other androids seem to have.
Not to forget to mention the keyboard layout and options it has to offer gives me many different options and abilitys to do so much productivity.
Not to forget to mention the keyboard layout and options it has to offer gives me many different options and abilitys to do so much productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I do like this product but it's kind of like the s
on May 31, 2025
Posted by: Animal
[This review was collected as part of a promotion.] I'm really happy with this product I really like it it makes me happy I like the AI the eyes really helpful and my mobile mechanic and yeah I really helps me figure things out sometimes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on May 31, 2025
Posted by: Cheeks
[This review was collected as part of a promotion.] I've got to say Samsung has really taken the cake this time. I heard all about this AI over the last few months and it capabilities but it's one thing to hear about it and actually experience it. Samsung has made it so easy to incorporate Ai into our daily life's and actually have a purpose not to mention the 25 Ultras already top notch speed, camera, beautiful screen and stylish design. Samsung paired with AI I have yet to find something it can't do. I also bought the Galaxy Ultra watch with my phone and here a week later I'm still having these jaw dropping moments of amazement of what these things can do. I just experienced the sleep feature from the watch last night and just the amount of detail that it studies and analyzes of your sleep is just WOW. That is the easiest way to explain how smart these devices really are and how much they compliment each other when synced and working together like two peas In a pod. I'm constantly finding myself reaching for my phone or referring to my watch when looking for the answer to a problem and not to mention the jam packed features of The Samsung Ultra plus AI has saved me so much quality time thru out my day thay I'm finally about to take a time out from already busy day and just relax and spend that quality time with my loved ones I can honestly say that something so small such as these devices has truly change and affected my life for the better. So Here's to Samsung and all of the people that make this happen. I Thank you all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 31, 2025
Posted by: SteveInMD
[This review was collected as part of a promotion.] I love the integration with Galaxy AI. So many features available with this phone. It's awesome and I love all the improvements over the prior S23 model that I upgraded from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy s25 Ultra removing the Bluetooth feature ba
on May 31, 2025
Posted by: Brian enzada
Expertise:Expert
By removing the Bluetooth feature on Galaxy s25 Ultra you did a terrible decision I am one of the loyal Samsung customer for many many years my last best phone was not 20 Ultra 5G after that you guys fail to please me
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Hi Brian Enzada, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day. We have provided a link to an article to help you discover and integrate the redesigned S Pen features in to your usage. We have also shared a link to the full device manual that highlights the usage of hand gestures and voice commands you can use with your phone. Lastly, we have provided a link to the Samsung SUpport Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US