Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,135 Reviews)
Rating breakdown 20,135 reviews
5 Stars
17,275
4 Stars
2,185
3 Stars
388
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,100 out of
1,278)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Trav w
from Arizona
Verified Purchase:Yes
Great phone. Only thing is in comes in Japanese when going in different apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Eswar
from USA
Expertise:Intermediate
Verified Purchase:Yes
I primarily got this for the camera and it didn't disappoint. Our vacation pics are amazing. The biggest difference from last phones is in how big the 'aperture' seems to be. It lets in a lot of light and even faces under shade turn out bright.
The performance is on par with a flagship. The screen is great even compared to some of the other OLEDs I've seen. Battery life is nothing to write home about.
The biggest cons are the useless onscreen fingerprint sensor and the unwieldy size. I got it for my wife who absolutely didn't want to switch from a 7yr old phone due to the size. So, I ended up taking it on.
The performance is on par with a flagship. The screen is great even compared to some of the other OLEDs I've seen. Battery life is nothing to write home about.
The biggest cons are the useless onscreen fingerprint sensor and the unwieldy size. I got it for my wife who absolutely didn't want to switch from a 7yr old phone due to the size. So, I ended up taking it on.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
They good phone and good quality and good storage
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Livingston, TN
Expertise:Intermediate
Verified Purchase:Yes
I did have an issue with trying to use usb to copy & paste from phone to a usb. I did try more than one cord for that. Also, phone right after setup said I could only make emergency calls. My old S22 Ultra also did that occasionally. The S25 Ultra does seem to take better pictures indoors - makes pictures brighter than S22 Ultra, which is a good thing.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
Great phone and super fast. The camera is great. The photos are so clear
Response from Samsung USBy R&R Team, March 6, 2026
Hey Chris, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are enjoying the enhanced speed, camera quality, and usage of your device. We have provided links to resources to help you fully discover the capabilities of your device like Galaxy AI, align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: DeeGee
from Texas
Verified Purchase:Yes
Haven't even gotten into the phone and all it's features but I have always loved Samsung and I am loving this galaxy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DonQ
Verified Purchase:Yes
👍🎅🎅🎅🎅🎅🎅🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿
Written by a customer while visiting Samsung US
Posted by: Dj XTc
from Los Angeles, California
Expertise:Expert
Verified Purchase:Yes
Excellent, I've always owned Samsung phones and have always enjoyed everything they offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hey Dj XTc, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how excellent you are finding your new device, and we have provided a link to the complete manual to assist you in fully exploring the features and capabilities available on your device. We have also shared a link to the Samsung Support Team for your convenience to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US