Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,028 Reviews)
Rating breakdown 20,028 reviews
5 Stars
17,200
4 Stars
2,171
3 Stars
383
2 Stars
122
1 Star
152
86%of customers recommend this product.
(
1,033 out of
1,203)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Angaralı
Verified Purchase:Yes
I like my phone very much thak you samsung the best android phone
Written by a customer while visiting Samsung US
Posted by: Joanna H
from Detroit MI
Expertise:Intermediate
Verified Purchase:Yes
It was easy to switch all of my information and setting from S22 Ultra to S25 Ultra using the switch app. The phone is fast has many useful options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Peoria,AZ
Expertise:Intermediate
Verified Purchase:Yes
The transition from the 22 ultra to the 25 ultra was smooth. I love the new phone and all the new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eduardo
from California
Verified Purchase:Yes
Phone is amazing, very fast, amazing resolution, still learning about the new features it has.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mycel D
from New York
Expertise:Intermediate
Verified Purchase:Yes
I enjoy using my new Samsung. It's a great upgrade from S23 ultra. Smooth response, colors are vivid and great camera. I love the new style because its easy to hold and works with a screen protector. Been a Samsung user since the Note10. Added bonus was the great deal I got when I purchased it at their website.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ANGEL
Verified Purchase:Yes
Great resolution. Easy to use and I just love we the new camera
Written by a customer while visiting Samsung US
Posted by: Rick
from MIchigan
Expertise:Expert
Verified Purchase:Yes
Nice phone. It is fast and has a lot of storage. Only downside is that when in a call over BT, it picks up a ton of background noise and it makes it hard for the other party to hear. Samsung needs to add noise cancelling to the BT function.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 2, 2026
Hey Rick, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the features and capabilities of your device. If you are using your phone with Bluetooth connection for your phone calls, it may be the device you are connected to that is causing the background sound you mention with your phone calls. We have provided a link to the Samsung Support Team if you have questions about your device, or the best ways to optimize your phone calls. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: MKUltra
Expertise:Intermediate
Verified Purchase:Yes
What I expected in a phone. Loved my 23 Ultra and knew that the 25 would be even better.
I would recommend this to a friend!
Written by a customer while visiting Samsung US