Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(19,798 Reviews)
Rating breakdown 19,798 reviews
5 Stars
17,049
4 Stars
2,142
3 Stars
368
2 Stars
111
1 Star
128
86%of customers recommend this product.
(
919 out of
1,064)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: ktilyn
from Bellevue NE
Expertise:Intermediate
Verified Purchase:Yes
This phone is great! Clear screen awesome camera and clear speakers.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 16, 2026
Hi Ktilyn, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how great you think your new device is, and that the display, camera, and audio quality are highlights for you. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless phone account setup and transfer of data
on January 16, 2026
Posted by: Roger
from Spokane Valley, WA
Expertise:Intermediate
Verified Purchase:Yes
Use of the e-sim worked great. Did not need my provider to send me a sim card to transfer my phone number from old phone to new phone.
Using the Smart Switch app made transferring data from my old Note 1 + to my Galaxy S25 Ultra easy. It took a while but that was expected because of the quantity of data to be transferred.
Roger
Using the Smart Switch app made transferring data from my old Note 1 + to my Galaxy S25 Ultra easy. It took a while but that was expected because of the quantity of data to be transferred.
Roger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Susi
Verified Purchase:Yes
I received my just before Christmas. I had the S23 Ultra which I loved. This phone was easy to set up, and the battery life is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5