Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(19,801 Reviews)
Open Ratings Snapshot
Rating breakdown 19,801 reviews
5 Stars
17,052
4 Stars
2,142
3 Stars
368
2 Stars
111
1 Star
128
86%of customers recommend this product. 
(
921 out of 1,066
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4 out of 5
4
S25 ultra
on January 6, 2026
Posted by: Eric
from NYC
Expertise:Intermediate
Verified Purchase:Yes
The phone is ok. Not a fan of lose of 3.5 headphone jack. The excuse is lame they gave.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very user friendly
on January 7, 2026
Posted by: Anonymous
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone. I am very happy with it. Picture quality is phenomenal.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2026
Hey Samsung User, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the features and capabilities of your device, and that you are finding the camera to be so amazing. Please, reach out to us again in the future any time you would like assistance with your device, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good 👍
on January 7, 2026
Posted by: Alex
from New York
Expertise:Expert
Verified Purchase:Yes
This is a very good phone, I am very happy with it and I recommend everyone to buy it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2026
Hey Alex, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are having such an amazing experience with your device. Please, don't hesitate to reach out to us again in the future any time you have questions or additional thoughts about your Samsung products you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1tb Galaxy s25 Ultra
on January 7, 2026
Posted by: Dru D
from Mesa, AZ
Expertise:Intermediate
Verified Purchase:Yes
Finally, a phone with enough storage! I miss the expandable memory of SD cards but this is a close 2nd. Phone is epic on all fronts now!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2026
Hey Dru D, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are pleased with the usage ofyour device, and that you are finding the storage to be sufficient for your usage needs. We have shared links to resources to assist you with your exploration of the enhanced capabilities of your device, and answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It
on January 7, 2026
Posted by: Angel S
from Porterville, California
Expertise:Expert
Verified Purchase:Yes
I have been a huge fan of Android phones, specifically Samsung Galaxy phones. The S25 Ultra is awesome and I love it even more than my S21 that I upgraded from.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2026
Hi Angel S, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you are enjoying all of the upgraded capabilities of your new device. Please, don't hesitate to reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent service and good device
on January 7, 2026
Posted by: JAGG
Verified Purchase:Yes
I'm so happy, with my new device, i'm enjoing and learning with this.
Response from Samsung USBy R&R Team, January 8, 2026
Hey JAGG, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how happy you are with the capabilities of your device. We have provided a link to the complete manual for your device to help you fully explore your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
design and performance.
on January 7, 2026
Posted by: Siegfried
Verified Purchase:Yes
sleek and solid design and quick response. I highly recommend.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 8, 2026
Hey Siegfried, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the enhanced speed, and design of your new device. We have provided links to resources to help you discover additional features, align the settings to your usage, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Experience
on January 8, 2026
Posted by: Mr JnBa
from Saint Lucia
Expertise:Intermediate
Verified Purchase:Yes
Great device, smooth interface. Only downside is the S pen not being able to be used with the camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2026
Hey Mr JnBa, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having a good experience with your device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your camera. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 19737-19744 of 19798 results 
<< 1 ... 2466 2467 2468 2469 2470 ... 2475 >>