Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(19,801 Reviews)
Rating breakdown 19,801 reviews
5 Stars
17,052
4 Stars
2,142
3 Stars
368
2 Stars
111
1 Star
128
86%of customers recommend this product.
(
921 out of
1,066)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Rick
from MIchigan
Expertise:Expert
Verified Purchase:Yes
Nice phone. It is fast and has a lot of storage. Only downside is that when in a call over BT, it picks up a ton of background noise and it makes it hard for the other party to hear. Samsung needs to add noise cancelling to the BT function.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 2, 2026
Hey Rick, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the features and capabilities of your device. If you are using your phone with Bluetooth connection for your phone calls, it may be the device you are connected to that is causing the background sound you mention with your phone calls. We have provided a link to the Samsung Support Team if you have questions about your device, or the best ways to optimize your phone calls. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Odessa
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
I love it! I refuse to change my old samsung s21fe coz i cant find the phone that I like. I dont like newer ones with sharp edges, flip and fold until I learned about s25 ultra. It's so beautiful outside and works amazingly. The photo, the telephoto, the AI , the pen etc... I highly recommend this phone..there is only one glitch I notice when you use fb messenger video, there's like a foggy, white filter but I googled it and says just press the 3 buttons on the top right and it will go away.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Best cellphone Best android build ever. FAST VERY FAST.RUNS GREAT
Written by a customer while visiting Samsung US
Posted by: Carolyn
Verified Purchase:Yes
The phone is ok. The only issue is the pen cannot be used to take pictures.
Written by a customer while visiting Samsung US
Posted by: Genesis
from New Rochelle, NY
Expertise:Expert
Verified Purchase:Yes
Loving my new Samsung S25 Ultra! Very easy to navigate and love the familiarity of the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: GramyCross
from Utah, USA
Verified Purchase:Yes
I love the size, the stylus and many of the apps. I am still trying to learn how to do things.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Carrasquel
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I really like the camera, top of the line. Is a big phone but no too much
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Saifon
Verified Purchase:Yes
Very good I like it ..............................
Written by a customer while visiting Samsung US