Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(19,915 Reviews)
Rating breakdown 19,915 reviews
5 Stars
17,130
4 Stars
2,158
3 Stars
373
2 Stars
116
1 Star
138
87%of customers recommend this product.
(
994 out of
1,146)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
The phone is super fast and holds its charge for a long time. Unbeatable black friday deal helped!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, awesome value
on December 9, 2025
Posted by: Samsungtech
[This review was collected as part of a promotion.] I have not yet, but am looking forward to using my new Samsung S25 Ultra. My wife bought one a few months back and is very pleased with the features.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hugo
from Illinois
Verified Purchase:Yes
Its an amazing phone with a preety good battery life for videos or gaming. Also The 1tb is simply amazing to have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 12, 2025
Hi Hugo, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear you are finding this phone so amazing for your usage, that the battery life keeping up with your streaming and gaming, and that you have more than enough storage space for your usage. We hope you'll reach out to us again in the future any time you have questions or additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Joey
Verified Purchase:Yes
Its so great taking pictures and videos. It seems like i am a pro haha
Response from Samsung USBy R&R Team, December 12, 2025
Hi Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much enjoyment you are feeling with the camera on your new device. We have shared a link to the complete manual for your device to help you take this enjoyment to a new level with Galaxy AI. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Alpena, Mi
Expertise:Expert
Verified Purchase:Yes
I have had a great experience best phone I have ever used. I have used plenty
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, December 11, 2025
Hey Chris Gapske, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this to be the best device you have used thus far. We have provided a link to the complete manual to help you fully discover the capabilities of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Michael
from RIVERSIDE COUNTY, Southern CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
In all honesty, I have yet to use my S25 Ultra or even un-box it, for the simple reason that I am still attached to and very much in love with my Note 20 Ultra.
I am looking forward to a similar, and hopefully a Greater relationship with the S25 Ultra!
I am looking forward to a similar, and hopefully a Greater relationship with the S25 Ultra!
If I could somehow break the spell that the Note 20 Ultra has on me, I will definitely return to give the S25 Ultra my honest opinion.
I would recommend this to a friend!
Features
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Filero
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
The trade-in process and subsequent discount price went smoothly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Edward
from Deerfield Beach, FL
Expertise:Expert
Verified Purchase:Yes
I have been a Galaxy user for more than 7 years. From S9, S20, S22, S23 Ultra and now the much improved S25 Ultra I am a very happy customer!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hey Edward, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the amazing features and capabilities of your device, and that you have always been pleased with your Samsung devices. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US