Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,148 Reviews)
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,105 out of
1,284)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
3
Not different from older models apart from the AI
on December 5, 2025
Posted by: Sam1997
[This review was collected as part of a promotion.] It has defects whereby when you exit an app, the music that was playing in the app keeps playing and interferes with your ability to do other stuff on the phone. The s pen keeps falling out and is not fixed stable. Risk for loosing pen is high
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hi Sam1997, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when you experience functionality with your device that is out of the ordinary. We have provided a link to the Samsung Support Team for your convenience. They can assist you in troubleshooting and resolving this matter with your apps. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this phone especially the pe
on December 5, 2025
Posted by: adajenny17
[This review was collected as part of a promotion.] The different things you can do with ai is so fun especially photo editing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My fantastic Galaxy S25 Ultra!
on December 5, 2025
Posted by: CaptainRNemo
[This review was collected as part of a promotion.] I am very pleased with my Galaxy S25 Ultra purchase.
I love my large display. The brightness and clarity is unbeatable! I am impressed when I first turn my phone on. The operating system is so fast that I am up and running in like 10 seconds! I enjoy the clarity of my speakers when I play my music. I love the AI feature!! I actually took a photo of a product we want to sell and asked AI to fill it up with knitting items and suggest some selling points. The result surpassed my expectations!
I love my large display. The brightness and clarity is unbeatable! I am impressed when I first turn my phone on. The operating system is so fast that I am up and running in like 10 seconds! I enjoy the clarity of my speakers when I play my music. I love the AI feature!! I actually took a photo of a product we want to sell and asked AI to fill it up with knitting items and suggest some selling points. The result surpassed my expectations!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
More features than I could ever use!
on December 5, 2025
Posted by: Sugaboo323
[This review was collected as part of a promotion.] I love Samsung Galaxy phones!
I love to use my phone for streaming. I use it for business when I'm away from my office and for personal business.
Camera for photos and videos are top notch and I'm far from an expert.
I am always learning new things that I can do.
I love to use my phone for streaming. I use it for business when I'm away from my office and for personal business.
Camera for photos and videos are top notch and I'm far from an expert.
I am always learning new things that I can do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible storage, very stable on both LTE and Wi
on December 5, 2025
Posted by: ScDeL1
[This review was collected as part of a promotion.] The AI works seamlessly, like a digital companion.Sc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on December 5, 2025
Posted by: Mohzee
[This review was collected as part of a promotion.] The Samsung S25 Ultra is one of the best phones of 2025. It has a stunning display, a noticeably improved camera—especially in low light—and top-tier performance with excellent battery life. The build quality feels premium, the software is smoother than previous years, and the AI features are actually useful. A powerful, reliable flagship that’s worth the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone I wont need to upgrade for a tim
on December 5, 2025
Posted by: Nonnie
[This review was collected as part of a promotion.] The camera is great! I love this phone. I would definitely recommend. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Needed to upgrade my phone and chose the S25 Ultra
on December 5, 2025
Posted by: Heat702
[This review was collected as part of a promotion.] It was time to upgrade and I chose the S25 Ultra as my new phone. The higher res camera and faster processing has been amazing, not to mention the longer battery life.
Value
5
Written by a customer while visiting Samsung US