Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Next-Level Innovation with Galaxy AI
on June 2, 2025
Posted by: TechNomad42
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an impressive leap forward in smartphone technology. From the moment I powered it on, the sleek design, vivid display, and ultra-smooth performance stood out. The 6.9" Dynamic AMOLED screen is breathtaking—perfect for streaming, gaming, and multitasking.
What truly sets the S25 Ultra apart is Galaxy AI. This feature isn't just a buzzword—it's genuinely useful. The AI-assisted photo editing is next-level, cleaning up images with one tap while still looking natural. Galaxy AI also enhances productivity by summarizing notes, auto-formatting documents, and offering real-time translation across apps. It feels like having a smart assistant baked into the entire experience.
The camera system is equally impressive. Whether capturing ultra-wide landscapes or close-up details, the image clarity and color accuracy are top-tier. The zoom is incredibly sharp, even at higher levels.
Battery life easily lasts a full day with heavy use, and charging is fast and efficient. Performance-wise, everything runs buttery smooth—even with multiple apps open.
Overall, the Galaxy S25 Ultra, powered by Galaxy AI, is a productivity powerhouse and media machine in one. It's the most complete smartphone I’ve used to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but easy to break
on June 2, 2025
Posted by: Inmortal356
[This review was collected as part of a promotion.] After having it over a couple months the only problem i have with it, is the charging port, it stopped working the super fast charging due to "moisture in the port" with didnt have and never came back
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hello Inmortal356, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know optimal charging speeds are important to your for you enjoyment and continuing usage of your device. We have provided a link below to the Samsung Support Team to assist you in addressing and resolving the experience you mention with your charging port. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The device is great and very smart.
on June 2, 2025
Posted by: Ahmed7680
[This review was collected as part of a promotion.] Use artificial intelligence in everything. So I love my Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone has great features
on June 2, 2025
Posted by: Joe222
[This review was collected as part of a promotion.] With the new galaxy AI it makes tasks for school and work a breeze. With the daily updates I am able to stay on top of production and never have felt more productive.
I also use this device for social meadia and steaming has great pictures and sound and the camera is just next level
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great AI features
on June 2, 2025
Posted by: Almondjoy1970
[This review was collected as part of a promotion.] Galaxy S25 Ultra has an Amazing camera for everyday pictures. The AI features help give you shooting tips and ideas for better photos.
The quality of the S25 Ultra is outstanding. Beats any prior Galaxy product I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and great apps!
on June 2, 2025
Posted by: MissaLPN23
[This review was collected as part of a promotion.] I really enjoy the Galaxy AI feature on this device! It's been helpful and fun to use! I take a LOT of pictures, so the camera and editing abilities on this are amazing! This S25 Ultra has amazing video quality as well! Can't say enough about this phone! I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features like AI
on June 2, 2025
Posted by: Sunny12
[This review was collected as part of a promotion.] This product has great features like Galaxy AI. Great games and camera features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy ultra line up
on June 2, 2025
Posted by: TAZZ1994
[This review was collected as part of a promotion.] Bixby is great Gemini is great overall the whole galaxy AI set up is fantastic I've been using the ultra phones since the 21s and personally wouldnt trade them for any other brand
Value
5
Written by a customer while visiting Samsung US