Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,019 Reviews)
Rating breakdown 20,019 reviews
5 Stars
17,194
4 Stars
2,168
3 Stars
383
2 Stars
123
1 Star
151
86%of customers recommend this product.
(
1,026 out of
1,196)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The best.
on December 5, 2025
Posted by: Jerry1979
[This review was collected as part of a promotion.] Simply the best for me. I use it frequently at work, as it's a tool where I can have everything I need for my daily tasks. The AI is the best part because simply by entering an object or asking a question, it provides quick and very accurate solutions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse for creativity
on December 5, 2025
Posted by: Saundo
[This review was collected as part of a promotion.] Great workhorse device, the screen is amazing. Have been creating content on Instagram and YouTube flawlessly. Galaxy AI adds to the functionality with integration into my daily workflow. Battery life is excellent. This has been a great upgrade from my S21 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but could use some tweaking
on December 5, 2025
Posted by: Skinny17
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerful and well-built device. The display is bright and smooth, and the camera system delivers sharp, detailed photos. Performance is fast and consistent, and the new AI features are useful for things like photo editing, summarizing content, and enhancing productivity.
There are still areas that could be improved. The phone can get warm during heavy use, and the charging speed feels slower than expected for a flagship device. The biggest issue I’ve noticed is the standby battery life. The battery drops more than it should overnight or when the phone isn’t being used, and some AI processes seem to contribute to the drain. It’s not a deal-breaker, but it is noticeable.
Overall, the S25 Ultra is a strong phone with great performance and helpful AI tools, but better battery optimization would make it even better. This is why I have given it four stars instead of five.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. ButBixby upgrade
on December 5, 2025
Posted by: RockTransit
[This review was collected as part of a promotion.] Work, personal use is great also. Overall pretty satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is MY phone
on December 5, 2025
Posted by: Busyfeet
[This review was collected as part of a promotion.] I've always been a Samsung Galaxy fan. This new Galaxy S25 Ultra has been great from the time I brought it home. The things I can do with this phone unbelievable. My favorite thing is that there are no limits to the personalization of this phone. From wallpapers to customized themes to the personalization of the stylus is simply awesome. The camera is fantastic, the Galaxy AI is fantastic, the battery is fantastic and the limitless storage and memory is fantastic as well. The only thing that is a tiny disappointment on this phone is the changes made to the S-pen. I give this phone an A.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has great features
on December 5, 2025
Posted by: Jenlovex3
[This review was collected as part of a promotion.] I used my s25 for school and it's very efficient and I use it for work and it works good for that too and Galaxy AI is very good and it helps me a lot if I have questions or anything and especially Bixby helps a lot too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No issues Fast reliable
on December 5, 2025
Posted by: Donottouch
[This review was collected as part of a promotion.] Overall great quality AI great no issues fast reliable can do everything i need or to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on December 5, 2025
Posted by: Anthony678
[This review was collected as part of a promotion.] This phone is ultra for a reason. I love the large screen and beautiful cameras. Overall there's nothing wrong with this phone. The cameras take stunning photos the screen is amazing and the battery will comfortably get you through a day. The galaxy Ai features are amazing with the photo editor you can't tell that the object disappeared or appeared. The assistant is also amazing. Overall I have no complaints with my phone.
Value
5
Written by a customer while visiting Samsung US