Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Best Phone
on June 2, 2025
Posted by: NowAnAndroidUser
[This review was collected as part of a promotion.] This phone with Galaxy AI is better and smarter than the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and phone
on June 2, 2025
Posted by: PHIPPSST3R
[This review was collected as part of a promotion.] The s25 ultra is a great phone from camera to battery life to all over productivity. The the galaxy AI is ahead of its time with Translate, Writing Assist, and Interpreter for communication it's the personal assistant you need. The screen and speaker and great for gaming and watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Technological Marvel Held Back by Battery Woes
on June 2, 2025
Posted by: PuzzledMystery
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship with standout features. The 6.8" AMOLED display is stunning, making it ideal for media, or productivity. Audio quality is top-tier. Galaxy AI features like Live Translate and Note Assist are surprisingly useful and well-integrated into daily use.
Camera performance is excellent across all lighting conditions, producing crisp, detailed photos. One UI 6.1.1 feels polished, and Samsung’s 7 years of updates promise long-term value.
However, the battery life is a major letdown. Despite a 5,000mAh cell, it barely lasts a day—even with light use like messaging and occasional calls. Screen-on time is underwhelming, and standby drain is high. Charging speeds (45W wired, 15W wireless) feel outdated compared to the competition.
Overall, the S25 Ultra delivers premium performance and features—but the poor battery life holds it back from being truly great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this one
on June 2, 2025
Posted by: Mksj67
[This review was collected as part of a promotion.] I had the s25 ultra and did not plan on getting this years. The weight difference was very noticeable and so I got this one. The Galaxy AI features are pretty mental, you can only use circle to search so many times during the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down Phenomenal phone
on June 2, 2025
Posted by: Furgi82
[This review was collected as part of a promotion.] I mainly use my phone for work duties, as I receive emails throughout the day, plans, wiring schematics and scopes of work. I can open all my files flawlessly and even use Gemini to look up certain things for me. As well as take notes and read them back to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on June 2, 2025
Posted by: S25ultra1511
[This review was collected as part of a promotion.] Galaxy ai tiene la mejor interacción humano con ia y con una velocidad de excelencia
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life Saver
on June 2, 2025
Posted by: WaymoExpresso
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few months now, and I'm absolutely blown away! The camera takes incredibly clear pictures, the screen is huge and vibrant, and the phone itself is noticeably faster than my previous one. I help out many different dog rescues, so this phone allows me to take photos in a second that come out right the first time.
In March, I participated in a rowing competition from people from all over the country. No filter/AI photo attached- yea, this phone took that!
At the rowing event, a U.S. medalist was present. I have not had the pleasure of meeting an athlete like that. This phone honestly changed how I feel about AI in phones. If it was not for AI being this easy of use, I probably would have been lost for words or made a awkward moment for us both.
If your looking for solid reference, this smartphone, is definitely one to consider. *To help avoid those awkward meet and greets too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone's software and camera features
on June 2, 2025
Posted by: RDCM85
[This review was collected as part of a promotion.] The phone's software capabilities make the phone usage so smoothly as well as efficient. The phone is basically a powerhouse of being one of the fastest phones in the market. In the other side, the phone's camera is amazing, clear, crisp and it takes some amazing videos as well as pictures. It's the perfect camera to captures beautiful moments in my life. I use this device as my daily driver and it makes my daily life more efficient as well as more smoother.
Value
5
Written by a customer while visiting Samsung US