Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,024 Reviews)
Rating breakdown 20,024 reviews
5 Stars
17,195
4 Stars
2,170
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product.
(
1,029 out of
1,200)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Amazing phone!
on December 5, 2025
Posted by: Tenpack1978
[This review was collected as part of a promotion.] I absolutely love this phone and I am planning on upgrading to the s26 ultra when it comes out. The Galaxy AI on this phone is amazing! I use it to fool my friends all the time LOL.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and performance
on December 5, 2025
Posted by: Rev123
[This review was collected as part of a promotion.] I have been a Samsung user for so long. I recently bought my new Samsung S 25 ultra and I am totally amazed by the features that it has. I like the galaxy ai feature to plan my day. Camera and editing is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the camera on this phone
on December 5, 2025
Posted by: Bigbillntexas
[This review was collected as part of a promotion.] I use my phone every day from calling,texting to taking pictures of everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product that lasts
on December 5, 2025
Posted by: TFoxx7
[This review was collected as part of a promotion.] I have been a Samsung user for years! They are durable and last. I use my Samsung galaxy s25 for work, games, Email and to keep in touch with all of my family and friends. I use my pen alot to draw on photos, to sign or even make myself notes. The new AI feature is so helpful, informative and can be fun and also useful for work! Couldn't ask for a better product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 ultra very powerful and feels great
on December 5, 2025
Posted by: Nestly
[This review was collected as part of a promotion.] I love this phone it's very powerful and it does what needs to be done.
Device can be docked and it's great for multitasking I personally used it to study and play clash of clans while Im at my lunch.
Great phone feels great on hand.
Great phone feels great on hand.
Something that I feel is needed is Voice mail text transcripts on the phone app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works fast and smooth
on December 5, 2025
Posted by: Drblancasjr85
[This review was collected as part of a promotion.] Works really fast and smooth. Doesn't lag on loading. Sound and picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Product
on December 5, 2025
Posted by: Tabbi2025
[This review was collected as part of a promotion.] Great great phone!!!! I love everything about it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was very disappointed it didn't have a Bluetooth s
on December 5, 2025
Posted by: Kranz1
[This review was collected as part of a promotion.] I bought this for the s pen I like that part so you could take a photo using it was a big let down I thought they would make a replacement for it with the Bluetooth feature
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi there Kranz1, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when you are seeking specific functionality with a new device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to the Samsung Support Team to assist youany time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US