Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Samsung galaxy s25 ultra
on June 2, 2025
Posted by: Jason2025
[This review was collected as part of a promotion.] This innovative device offers a truly exceptional mobile experience. Its sleek design and stunning display are captivating from the moment you pick it up. The advanced camera system captures breathtaking photos and videos with remarkable clarity. Performance is incredibly smooth and responsive, making multitasking effortless. It sets a new standard for premium smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Live Galaxy!
on June 2, 2025
Posted by: Iggiemomma1
[This review was collected as part of a promotion.] The S25 Ultra is the absolute BEST! I have owned Samsung phones for many many years.. I can't imagine owning anything other than a Samsung phone. The Galaxy AI makes this particular model better than all the rest. With a simple press of the home button and a circle with you finger of item you want to search for, it couldn't possible be more easier than that!! I use this feature all the time! The phone runs Samsung smooth.. The camera and it's features, blows all other phone cameras out of the water! And who needs pencil&paper when you have the Spen? So convenient! With all these cool features, I have no reason to look at any other phone out there! The Galaxy Line has it all!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I've owned yet!
on June 2, 2025
Posted by: RiotResale
[This review was collected as part of a promotion.] Galaxy AI is nice and helps with translation since I live in a border state.
Phone is nice and fast, very rarely laggy if ever.
Phone is nice and fast, very rarely laggy if ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane camera. Smooth feel. Total Ultra vibe!
on June 2, 2025
Posted by: OMI1248
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands down the most complete smartphone experience I’ve ever had. Right from the moment I unboxed it, I could feel the premium build and attention to detail. The sleek design and solid in-hand feel make it look and feel like a true flagship. But what really blew me away is the camera—it's simply insane. I’m talking DSLR-level quality. Whether it’s low-light shots, ultra-wide landscapes, or crisp 200MP detail, every photo comes out stunning. Galaxy AI takes it even further by enhancing images instantly and giving me real-time suggestions while shooting.
I use this device daily for both work and entertainment. For work, Galaxy AI helps me summarize notes, organize tasks, and even transcribe meetings—all without needing a laptop. For fun, I stream 4K videos, play graphics-heavy games, and take tons of high-resolution photos. The 120Hz AMOLED display is buttery smooth and extremely vibrant. Battery life is impressive too—it easily gets me through a full day with heavy use, and fast charging is a life-saver.
This phone doesn’t just perform—it elevates my day-to-day life. Samsung nailed it with the S25 Ultra. Total game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra
on June 2, 2025
Posted by: 123233
[This review was collected as part of a promotion.] This is the best phone it meets all my expectations thanks for making the best device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Is Not A "Step Up" With Performance And Battery
on June 2, 2025
Posted by: Samsung Galaxy
Expertise:Expert
Unfortunately, I feel for the price paid with phone trade in, the performance of the phone and battery is not too great. I liked my S22 and S24 Ultra better.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, June 3, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important it is to feel you have made a good investment in a new device that will be both a daily driver and joy to use. We have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues or you would like assistance with any additional features of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for my function
on June 2, 2025
Posted by: NGQueen
[This review was collected as part of a promotion.] My new Galaxy S25 Ultra is perfect for the needs and uses I use it for.
I am able to obtain signatures on documents for work, manage work projects with ease, control schedule and keep my life organized with great and easy to use functionality. While I'm positive I have not explored all this phone has to offer, it has made navigating my life, both personal and professional, that much easier.
I am able to obtain signatures on documents for work, manage work projects with ease, control schedule and keep my life organized with great and easy to use functionality. While I'm positive I have not explored all this phone has to offer, it has made navigating my life, both personal and professional, that much easier.
I am just learning the art of Gemini AI and all that it can bring to the added function of my phone and the ways that it can make things easier.
I love the camera and the crispness of the photos it takes capturing all of the moments in my life I want to remember for years to come.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 2, 2025
Posted by: H0EB1TCH
[This review was collected as part of a promotion.] Overall it is avery good phone but the life of the battery could be way better as it dies relatively fast.
Value
5
Written by a customer while visiting Samsung US