Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Great setup love design in and out of phone
on June 2, 2025
Posted by: Raries
[This review was collected as part of a promotion.] I love this device no issues at all.
Hand fits no more cramping.
But hey just the consumer here.
It does remind me of note 9 which was a great device s23 not so much 24 slight improvement s25 great can't wait for the s26
Hand fits no more cramping.
But hey just the consumer here.
It does remind me of note 9 which was a great device s23 not so much 24 slight improvement s25 great can't wait for the s26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: Upgrading from the S21 Ultra
on June 2, 2025
Posted by: Snaparooney
[This review was collected as part of a promotion.] Alright, let's talk about this S25 Ultra. I gotta admit, for a guy like me who upgraded from the S21 Ultra, this thing's a real step up. They actually put some thought into this one.
The camera on this thing is really good. It takes incredible photos, and that Galaxy AI for photo editing? It's like having a wizard in your pocket, making your pictures look professional without any effort. And for video, it's smooth and clear. You can actually make some decent content with this phone.
But here's the real kicker: DeX mode. This is genius. You connect a Bluetooth mouse and keyboard, and boom, it's a desktop. Traveling? Leave that heavy laptop at home, plug in a HDMI to USB C into the hotel TV. This S25 Ultra lets you get real work done, on a phone. It's portable productivity, which means less junk to carry around.
The screen's bright and beautiful, no surprise there from Samsung. And the battery actually lasts all day, even when you're hammering on it. Because what good is a phone if it dies on you in the middle of a call?
So yeah, the S25 Ultra. Coming from the S21 Ultra, it's a significant leap. It's not just another phone; it's a versatile beast that actually helps you get things done, whether it's snapping amazing photos, shooting smooth videos, or ditching your laptop for some real work. It's a solid piece of tech.
So yeah, the S25 Ultra. Coming from the S21 Ultra, it's a significant leap. It's not just another phone; it's a versatile beast that actually helps you get things done, whether it's snapping amazing photos, shooting smooth videos, or ditching your laptop for some real work. It's a solid piece of tech.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 2, 2025
Posted by: ElGuapo1
[This review was collected as part of a promotion.] I love this phone because it has so many features. I'm a truck driver so I use a lot on this phone from maps to scanning photos. I also use it to play games or watch videos on YouTube or stream movies and shows while I'm sitting around. I love the fact that so much can be done with pics on here. The capacity on this phone is crazy as well, I have so many apps downloaded and it has yet to slow down on me. This phone is highly recommended!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design Bold look Great features
on June 2, 2025
Posted by: SierraBravo3
[This review was collected as part of a promotion.] Samsung Galaxy s25 Ultra is my latest version of a Samsung Galaxy S Series, and I have had them since the first, including a couple of Notes along the way. The S25 Ultra with Galaxy AI is a welcome upgrade from the S24, and the design, display performance, and camera are all improved, but it's not the biggest thing about the upgraded device. Galaxy AI tests things just that you would hope that they would do that the assistant would not or could not do before. You can ask it to perform the task, and it does so without hesitation.
The Samsung Galaxy S25 Edge integrates Galaxy AI, enhancing functionality with intelligent features powered by on-device processing and Google’s Gemini Live integration.
Now brief, circle to search, generative edit, audio eraser, best face, and Gemini live integration are excellent features and they allow me to do things I've never been able to do before with my mobile device.
The bottom line for me is the phone was worth the wait, and it's a complete upgrade over what I was working with before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on June 2, 2025
Posted by: Tari808
[This review was collected as part of a promotion.] Galaxy AI is quite impressive on the S25. The pictures are beautiful and clear. Phone is light and big
Lots of cool features including the Spen.
Lots of cool features including the Spen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a Fan of Rounded Corners
on June 2, 2025
Posted by: ThisWillHelp
[This review was collected as part of a promotion.] I did not like the rounded corners. Felt like the display got cut in the corners. Return it. Now I am waiting for Galaxy S26 Ultra, hope it comes with sharp corners(better features).
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hi there ThisWillHelp, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We appreciate you sharing your preference for the appearance of the device, as we continue to strive for innovation and experiences our customers crave and love every day. We hope you'll reach out to us again any time you would like to share additional feedback about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on June 2, 2025
Posted by: Galaxyeatsapples
[This review was collected as part of a promotion.] Galaxy ai works perfectly fine i love the features of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kinda disappointing
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I give it 3 stars. Maybe it was me in my own head thinking this phone was going to be amazing and so much better in the series but to me it's glitchy. It almost seems like a downgrade from previous versions for instance I know you don't need the stylus to take pictures because there's other ways to do it but why even have a air commands button when it's useless I hate that the stylus is just literally a stylus well it does more but I really like being able to controll volume change songs take pictures etc etc. I do like the new gaming hub and the individualized customizations for each game. The screen isnt that impressive to me also feel like it was a downgrade I'm sorry the graphics quality of the screen and maybe it's just me but I feel like the screen itself is curved which is awesome while playing games and if it's not it feels like it is.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey Dixoncedar, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how valuable your device is to you, and wanting specific functionality. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also shared a link to an article to help you with the speed of your device. Lastly, we have provided a link to the Samsung Support Team to assist you one on one if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US