Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,040 Reviews)
Rating breakdown 20,040 reviews
5 Stars
17,209
4 Stars
2,173
3 Stars
383
2 Stars
122
1 Star
153
86%of customers recommend this product.
(
1,039 out of
1,209)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
excited to see what new ultra & ai can do.
on November 25, 2025
Posted by: longtimecustomer
[This review was collected as part of a promotion.] I have had galaxy note or galaxy ultra since about 2012. I am hoping to be able to afford new ultra on black friday & see what galaxy ai can do. looks good. I have always felt samsung are quality phones. the devices seem to be able to last a long time; never had a broken screen or a cracked case despite drops. Only had one battery issue in mid 2000s. I always regret getting insurance thru carrier though, because i've never had a phone wear out in time frame where they will give a comparible replacement or even give any real trade in credit for an older device anymore. when my note 4 finally broke, they said they didn't even have any refurbished note 4s left to replace it with. the only reason i need to upgrade my s22 ultra i have now, is because carrier "upgraded" their towers to include their new satelitte services & now my s22 can't get signal in the rural areas where it used to work just fine. supposedly "it's a tower directionality issue", "post upgrade", & the solution is "just buy a newer phone with stronger internal antenna", even though the antenna in s22 used to work just fine in the rural areas where we live, before, the "upgrade".
Value
5
Written by a customer while visiting Samsung US
Posted by: DWES
Verified Purchase:Yes
This phone is crazy easy to set up. Only con I have is the fingerprint is hard to get!!
Written by a customer while visiting Samsung US
Posted by: Joey A
from Nyack NY
Expertise:Intermediate
Verified Purchase:Yes
Every time I change computers or phones I dread the updates but Smart Switch was so easy I had very little to do. The phone is fantastic. My wife and I are very pleased. I upgraded us both from the s21 which also served us well.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The screen of the S25 is certainly brighter than the S23 I traded. The S25 is faster and lsdt longer
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with ample features
on November 25, 2025
Posted by: MnGolfer213
[This review was collected as part of a promotion.] Jam packed phone with tons of features including AI which comes in handy across all different sorts of applications. Multitasking is a breeze and the cameras are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The most powerful phone ever the 25 ultra
on November 25, 2025
Posted by: Bigrick234
[This review was collected as part of a promotion.] The 25 ultra is everything and more.
No matter if I'm working or gaming it out preforms everything I throw at it
No matter if I'm working or gaming it out preforms everything I throw at it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on November 25, 2025
Posted by: Msemrose
[This review was collected as part of a promotion.] I find "Galaxy AI" extremely helpful. I absolutely love the 200mp camera
Value
5
Written by a customer while visiting Samsung US
Posted by: Roberta
from SOUTH CAROLINA
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. I am still getting use to it! So easy to use it. I am learning something new every day.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US