Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,042 Reviews)
Open Ratings Snapshot
Rating breakdown 20,042 reviews
5 Stars
17,210
4 Stars
2,174
3 Stars
383
2 Stars
122
1 Star
153
86%of customers recommend this product. 
(
1,040 out of 1,210
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
All notes
on November 19, 2025
Posted by: Chuckyt
[This review was collected as part of a promotion.] Ok ive had everysingle note yo u guys have made loved me 24ultra I love my current 25ultra love it too
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Chuckyt, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you have always loved your Samsung devices, and that this new one is no exception to your love. We have provided a link to the complete manual for your device to help you discover additional features like Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Goʻd
on November 19, 2025
Posted by: Martin
from Austin
Expertise:Expert
Verified Purchase:Yes
Good only need add farsi language to Ai assistant , because can not use ai language
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Martin, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your new phone. We are constantly adding additional language packages to the Galaxy AI Live Translate feature on your device, and your wish for a specific language is helpful to us in knowing what our customers are seeking with their chosen device. Please, reach out to us again in the future with additional features you would like to see, or questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an amazing tool!
on November 19, 2025
Posted by: Tanabanana
[This review was collected as part of a promotion.] This phone has changed the way i go about my day from keeping up with tasks to taking multiple photos of my two dogs to sharing pictures of my cooking. I also use it to help keep up with work tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera, amazing ease of usage
on November 19, 2025
Posted by: Nismojoes13
[This review was collected as part of a promotion.] Awesome for everyday use and business use. Gaming, streaming, social media, photography or just basic usage this is THE phone for your family.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Nismojoes13, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how awesome this phone has been for both your personal and professional uses, and that your gaming and scrolling have been such a highlight. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on November 19, 2025
Posted by: Dan P
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from S22 Plus, transfer went flawless. Did not need to figure how to set up the eSim, it was in the initial set up option.
So far the S25 Ultra has given me easily a full day use without recharging (disclosure - do not use heavy gaming). Still getting in the habit of using the s pen with notes. Only thing I would of liked would be a better front facing camera but not that big a deal for me to wait for the S26 Ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S25 Ultra 1Tb (Unlocked)
on November 19, 2025
Posted by: Diaa Almomani
from Washington
Expertise:Intermediate
Verified Purchase:Yes
The most disappointing thing about the phone is that the pen doesn’t have Air Actions features and sometimes lags. It’s not Samsung’s best.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Diaa Almomani, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with your device, and we would love to help you have the best possible experience every day. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the Samsung Support Team if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Performance, Reliable, and High Quality
on November 19, 2025
Posted by: EverydayUser
[This review was collected as part of a promotion.] The Samsung S25 Ultra with Galaxy AI has fit easily into my everyday routine. Galaxy AI helps with simple tasks like organizing notes, rewriting text, and preparing quick summaries, which saves time when I’m working or studying.
Streaming movies, sports, and gaming feels smooth because of the fast performance and clear display. I can switch between apps without any slowdown, and the battery lasts long enough to get me through a full day of mixed use.
The camera quality has been great for capturing photos throughout the day, and the editing tools powered by Galaxy AI make adjustments quick and simple. The large screen also makes reading, browsing, and multitasking more comfortable.
Overall, the S25 Ultra has been a reliable device that handles both productive tasks and entertainment easily, making daily use more efficient and enjoyable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing as always
on November 19, 2025
Posted by: marco
from New York
Expertise:Expert
Verified Purchase:Yes
I have the Ultra series since 2021, the Galaxy series since I can remember, these are the best devices I had. Camera is amazing, system is great!, quality, construction, superb....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 18881-18888 of 20039 results 
<< 1 ... 2359 2360 2361 2362 2363 ... 2505 >>