Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,060 Reviews)
Rating breakdown 20,060 reviews
5 Stars
17,223
4 Stars
2,178
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,053 out of
1,224)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
S25 Ultra: Power, AI, and Camera Perfection
on November 19, 2025
Posted by: Cbuck87
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a technological marvel. The Snapdragon 8 Elite for Galaxy is a raw performance beast, making every interaction—from heavy gaming to rapid-fire app switching—effortless. The speed is deeply integrated with Galaxy AI, allowing demanding features like Generative Edit and real-time translation to execute instantaneously and seamlessly.
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another step in the right direction
on November 19, 2025
Posted by: Rustang
[This review was collected as part of a promotion.] As a police officer I use my s25 ultra with the included s pen stylus constantly. The latency on the S pen is almost non existent and in a job where I take notes constantly and photos the s25 ultra stands above any other phone. I really like this phone. From a productivity and durability standpoint there is nothing better than s25. I drop the phone regularly and the screen is unbreakable. Can't wait to see what the next generation brings. Galaxy ai also helps when writing reports
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Rustang, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are absolutely ecstatic to hear how much you are finding this device to be an asset to your professional and personal lives, and that the S Pen, camera, and Galaxy AI are so valuable for your usage. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the smooth performance of the S2
on November 19, 2025
Posted by: MemeJoey
from Robbins,NC
Expertise:Expert
Great phone , every aspect is awsome. This is the best phone I have had yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey MemeJoey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your device, and that it feels like the best one you've ever had. We have provided a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Usama
from New jersey
Expertise:Expert
Verified Purchase:Yes
I like its sleek design
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Usama, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device, and that you are finding all of the features to be enhanced from your previous device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My SAMSUNG makes me happy
on November 19, 2025
Posted by: Midnightshade
[This review was collected as part of a promotion.] Well let me start by saying that my SAMSUNG makes me happy, I have been a loyal samsung customer for the past 10+ years and I have been a satisfied customer ever since (except for the Zfold the first one really suck) but regardless of the battery issue (💥) I was there because samsung products in general are amazing 👏 🤩, maybe I'm not conveying my thoughts into words properly. But I really love my phone, every time I go on IG I find out a new feature that I didn't know existed, like for example the flowers icons displaying every time a get a notification, I mean amazing right!!! Or the director video thing were I can record something and myself at the same time, anywho, let me stop rambling. Long story short I can't really list all the reasons that my SAMSUNG makes me happy because I simply don't know everything that my Samsung can do. I would love to learn.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Midnightshade, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage of your device. and finding so many amazing features you love using every day for a range of tasks. We would love to hear from you again in the future any time you have questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
More available storage and features
on November 21, 2025
Posted by: UllaBabe
[This review was collected as part of a promotion.] Clearer pictures and editing options, all the AI capabilities
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey UllaBella, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device to be so amazing, have larger storage capacity, and helping features in Galaxy AI for your needs. Please, don't hesitate to reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Amazing phone I love it. The new desing is a realle amazing upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Oscar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how amazing you are finding this device to be, and that you are happy with your upgrade. We have provided a link to the complete manual to help you explore additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your exploration. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a very nice phone with plenty features.
on November 21, 2025
Posted by: Loni300
[This review was collected as part of a promotion.] I definitely would recommend this phone to a friend or family.. I love the AI on it and all the functions it came with very nice phone.
Value
5
Written by a customer while visiting Samsung US