Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,241 Reviews)
Rating breakdown 27,241 reviews
5 Stars
23,350
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Faster than lightning
on June 11, 2025
Posted by: Universalmadman21
[This review was collected as part of a promotion.] All functions are faster than lightning, it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 11, 2025
Posted by: Devin23
[This review was collected as part of a promotion.] Phone is just about perfect for me allows me to play high end mobile games. Galaxy Ai is awesome helps with planning meeting, setting up events, and general knowledge. The camera is a step above the previous interations of the s line up and the phone display screen is amazing how it show crystal clear pictures. Overall phone is a nice 9.5/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It does everything I need it to
on June 11, 2025
Posted by: Chris4720
[This review was collected as part of a promotion.] The Galaxy AI feature is amazing, I can look at a product on the shelf then use AI to find it online. I use my phone for everything. Great investment. "
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is awesome
on June 11, 2025
Posted by: Skinnypedaldown
[This review was collected as part of a promotion.] The S25 ultra was a much needed upgrade to my older android the camera upgrades speed with the att 5g speed and amazing coverage keeps me in touch with my family ,coworkers and customers with ease
Value
5
Written by a customer while visiting Samsung US
Posted by: NELSON
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
I hesitated to buy this phone because of its price and size, as I use it primarily for work. It is actually not bad at all. I feel comfortable using it, and I have been learning new features almost every week since i got it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An Awesome Galaxy Ai Device
on June 11, 2025
Posted by: InLoveWithGalaxy
[This review was collected as part of a promotion.] multi-step requests across different applications with natural language commands. Other notable AI features include improved photo editing capabilities, such as Generative Edit and Portrait Studio, as well as a more intelligent Now Brief and better search functionality within the phone's settings and Gallery app.
Cameras
The S25 Ultra maintains the impressive camera system of its predecessor. The key upgrade is a 50MP ultrawide lens, up from 12MP. This enhancement provides greater detail and vividness, especially in macro shots. The main 200MP camera and telephoto lenses continue to deliver excellent results, with improved processing leading to more accurate skin tones and better low-light performance. The addition of features like 10-bit HDR video recording by default and Log mode for professionals further enhances the S25 Ultra's video capabilities
S Pen
The integrated S Pen remains a key differentiator of the Ultra series, offering a range of functionalities for note-taking, drawing, and precise interactions. However, Samsung's decision to remove Bluetooth Low Energy support, which eliminates remote control features like acting as a camera shutter or media playback controls, has been a point of contention for some users.
Battery
The S25 Ultra houses a 5,000mAh battery, similar to the S24 Ultra, but the more efficient Snapdragon 8 Elite chip leads to improved battery life, with many users reporting over a full day of heavy use. While 45W wired charging is supported,
❤️'em
Cameras
The S25 Ultra maintains the impressive camera system of its predecessor. The key upgrade is a 50MP ultrawide lens, up from 12MP. This enhancement provides greater detail and vividness, especially in macro shots. The main 200MP camera and telephoto lenses continue to deliver excellent results, with improved processing leading to more accurate skin tones and better low-light performance. The addition of features like 10-bit HDR video recording by default and Log mode for professionals further enhances the S25 Ultra's video capabilities
S Pen
The integrated S Pen remains a key differentiator of the Ultra series, offering a range of functionalities for note-taking, drawing, and precise interactions. However, Samsung's decision to remove Bluetooth Low Energy support, which eliminates remote control features like acting as a camera shutter or media playback controls, has been a point of contention for some users.
Battery
The S25 Ultra houses a 5,000mAh battery, similar to the S24 Ultra, but the more efficient Snapdragon 8 Elite chip leads to improved battery life, with many users reporting over a full day of heavy use. While 45W wired charging is supported,
❤️'em
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Performance
on June 10, 2025
Posted by: Drewski214
[This review was collected as part of a promotion.] I use my phone for almost every facet of my daily routine. I have my check in portals from work that I can access anywhere thanks to the great ultrawide antenna connectivity. I game alot on my breaks and down time. Galaxy AI has been a game changer for my tasks as well as scheduling and messaging. The battery lasts all day and I can't think of any phone that I would choose over my S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Donnie
from Spring Hill, FL
Expertise:Intermediate
Verified Purchase:Yes
I really wish I hadn't traded my S24 Ultra for this phone. What a let down. Issues with the SPen....problems with earbuds. What a disappointment.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, June 11, 2025
Hi Donnie, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your device and accessories are to you and seeking specific functionality. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also provided links to the full device manual to highlight the hand gestures and voice commands that can be used with your device, and the Samsung Support Team to offer one on one guidance. We have also provided a link to an article to help you with the Bluetooth connection of your device. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US