Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,241 Reviews)
Rating breakdown 27,241 reviews
5 Stars
23,350
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Cameras are too
on June 11, 2025
Posted by: Lynn
from Oklahoma
I love my new ultra 25..always been a Samsung galaxy fan..but the ultra 25 is my favorite by far hands down
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why Did I Wait So Long? Making the Switch
on June 11, 2025
Posted by: Mrbaker
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra Review: A Premium Flagship With AI Power
The Samsung Galaxy S25 Ultra is one of the most refined Android smartphones available today. With its powerful Snapdragon 8 Gen 3 for Galaxy processor, stunning 6.9" AMOLED display, and upgraded AI features, it's designed for users who want the very best.
Highlights:
Display: The 6.9-inch QHD+ AMOLED panel with 120Hz refresh rate and 2600 nits peak brightness is simply outstanding for both media and productivity.
Highlights:
Display: The 6.9-inch QHD+ AMOLED panel with 120Hz refresh rate and 2600 nits peak brightness is simply outstanding for both media and productivity.
Performance: Powered by the Snapdragon 8 Gen 3, the S25 Ultra handles gaming, multitasking, and demanding apps effortlessly.
Camera: The quad-lens setup includes a 200MP main sensor and improved AI processing for detailed, vibrant photos. Video recording supports 8K and HDR10+.
S Pen: Integrated for note-taking and sketching, though Bluetooth features like air gestures have been removed.
Battery: A 5,000mAh battery ensures strong all-day performance, though charging speeds remain average at 45W.
👍 Pros:
Premium build with sleek titanium frame
Exceptional camera quality, even in low light
AI features like Live Translate and Note Assist are genuinely useful
Samsung’s best display yet
👎 Cons:
No charger in the box
S Pen no longer supports remote controls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice updated phone but still lacking in certain ar
on June 11, 2025
Posted by: TTfighter
[This review was collected as part of a promotion.] Updated from One Plus 10 pro and well the Galaxy is newer but there are certain things the OnePlus just does better. S25 is a power house of a phone and is faster for regular tasks. Canera could use more updates still think the older One Plus 10 has a better camera than the S25 Ultra.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey TTfighter, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding the enhanced software of Galaxy AI to be a powerhouse for your needs. We have provided a link to an article to help you with the different camera settings and features to help you capture the best photos and videos possible. We hav ealso provided a link to the Samsung Support Team if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen
on June 11, 2025
Posted by: Nely
from Las Vegas
Expertise:Expert
I can not use my S Pen to take photo. Since I buy the galaxy S25 ultra I have difficult.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 11, 2025
Hey Nely, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your new device is not meeting your expectations. We have provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with the camera of your device to capture photos from a distance. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ol faithful. I love it!!
on June 11, 2025
Posted by: CurleyHeadedFunk
[This review was collected as part of a promotion.] I use this phone for EVERYTHING. Wonderful device, just wonderful 👍😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing
on June 11, 2025
Posted by: Dudewhatup21
[This review was collected as part of a promotion.] I've been consistently impressed with their smartphone offerings. The build quality is generally excellent, and the features are often cutting-edge. Their user interface is also quite intuitive and easy to navigate. Overall, they provide a very polished and enjoyable user experience. I highly recommend considering them for your next device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera, easy to navigate
on June 11, 2025
Posted by: Said11
[This review was collected as part of a promotion.] I love this S25 ultra, it feels good in your hands also has lots of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on June 11, 2025
Posted by: Bigtim719
[This review was collected as part of a promotion.] I am a lifelong android user. The features in my 25 Ultra are the best yet. I use the Galaxy AI features on a daily basis. The Photo Ambient Wallpaper made my current wallpaper. Photo Assist helps me edit my photos like never before. Circle to Search is my personal shopping assistant. I also stream my shows during my breaks at work. The full use of the screen makes it a pleasant experience. You will definitely enjoy the experience of this phone.
Value
5
Written by a customer while visiting Samsung US