Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,045 Reviews)
Rating breakdown 20,045 reviews
5 Stars
17,212
4 Stars
2,175
3 Stars
383
2 Stars
123
1 Star
152
86%of customers recommend this product.
(
1,044 out of
1,214)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Feels premium
on November 10, 2025
Posted by: KimchiMan
[This review was collected as part of a promotion.] Using this as my daily driver and it has never failed me. Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good all around
on November 10, 2025
Posted by: Tmoore
[This review was collected as part of a promotion.] So far the phone has worked without many issues, and I'm sure the issues have been all software updates on the fly for various reasons.
The camera is great and so is the screen and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use.
on November 10, 2025
Posted by: Ganimeguy
[This review was collected as part of a promotion.] Very useful while at work,parks, and free time. Takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful with inconsistent battery
on November 10, 2025
Posted by: DesertDenizen
[This review was collected as part of a promotion.] I am a long time Samsung fan, since the Note 4.
I had an S24, but was excited for rhe Samsung AI features of the S25, so I upgraded. I chose the Ultra model, so ai could get the pen.
I had an S24, but was excited for rhe Samsung AI features of the S25, so I upgraded. I chose the Ultra model, so ai could get the pen.
This is a powerful device. But, I am a heavy user. I am on my phone for work and leisure. Some days, my battery will hold up and other days, I find myself charging throughout the day.
The S Pen was a great tool, in the previous model. This model doesn't feature a powered pen, so it can't be used as a remote. That isn't a deal breaker, but it is disappointing that a great feature was abandoned.
The Samsung AI also took over the select feature of the pen. Now, it won't capture everything that the old one would.
The Samsung AI also took over the select feature of the pen. Now, it won't capture everything that the old one would.
Really like this phone, but sadly don't love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have a s24 ultra. But if i could Id get the S25u
on November 10, 2025
Posted by: Dude95
[This review was collected as part of a promotion.] The Ultra phones have a good processor that provides very nice graphics. I like the pen too. Do not use a lot but is handy when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been amazing!
on November 10, 2025
Posted by: Mon2Mon
[This review was collected as part of a promotion.] I love Galaxy AI and I love Samsung! All of my appliances and home phones are samsung! I have been a customer for 15 years and will never switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent Cell Phone
on November 10, 2025
Posted by: SubaruWrx2015Giron1Bend
[This review was collected as part of a promotion.] Excelent Cell Phone take a amaizing Photos, provide to much help with the pencil, absolutely recommended.!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 10, 2025
Posted by: Bousch74
[This review was collected as part of a promotion.] The AI is awesome it helps with things I search and the great features the phone has I'm still learning them and exploring the phone
Value
5
Written by a customer while visiting Samsung US