Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,051 Reviews)
Rating breakdown 20,051 reviews
5 Stars
17,216
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,048 out of
1,219)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Phone is amazing
on November 7, 2025
Posted by: Iamtheonly1
[This review was collected as part of a promotion.] Easy to use. The stylus is an added bonus. Have not used the AI yet but only had the phone for 2 days. Since I went from Samsung to Samsung recovering all of my apps and passwords went super easy.
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hi Iamtheonly1, we appreciate your feedback on your Samsung Galaxy S25 Ultra. we love hearing how easy you are finding the usage of your device, how helpful the accessories are, and that the inital setup and trasnfer were so easy. We have shared a link to the complete manual for your device to help you explore the full capabilities including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Simply an Amazing phone
on November 7, 2025
Posted by: Lirpa9983
[This review was collected as part of a promotion.] The performance with the Snapdragon 88 chip, excellent display with great anti-glare properties, and versatile camera system, particularly for video and daytime shots. phone's long battery life is like non other, it's very durable because it has a titanium frame, and refined One UI 7 software with useful AI features which are the smartest I've ever seen or used AI has come along way over the years. Highly recommend this phone to anyone.
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hi there Lirpa9983, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are loving the enhanced processing power, features, and usage of your device. We hope you'll reach out to us any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A16 amazing
on November 7, 2025
Posted by: Bigg2sexxxy
[This review was collected as part of a promotion.] Is amazing and awesome keeper to the max easy to use and girls dug everything about it and the way it makes me whole
Value
5
Written by a customer while visiting Samsung US
Posted by: Aweah
from AUSTIN TEXAS
Expertise:Intermediate
Verified Purchase:Yes
My husband loves his Galaxy S25 Ultra. He got it in the jet black color. I feel overall the phone is super clear and camera is really good quality. I love the camera of the phone and playing games are super clear. Design wise I feel could be a bit better. Price can be flexible.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on November 7, 2025
Posted by: Npknpk
[This review was collected as part of a promotion.] I like it. Worth your money. I would recommend this to anyone
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hey there Npknpk, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying the usage of your device, and finding it something you would recommend to your friends. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My 2025 transition
on November 7, 2025
Posted by: Getting0ld3r
[This review was collected as part of a promotion.] In my adventurous transition from iOS to OS,I find myself having fun with my new samsung galaxy s25 ultra. Work from home streamlined, life over 50 much easier and a blast with Galaxy AI! I mean really what else could i ask for
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I'm really satisfied with my new Galaxy s25 ultra, I'm excited to see the new s26
Written by a customer while visiting Samsung US
Customer Rating
5
Reliability
on November 7, 2025
Posted by: GDUB85
[This review was collected as part of a promotion.] It's NOT the camera, AI, size, screen or software.
What makes this device Great is simple. Reliability. Consistency & Stability = Reliability.
It's that simple.
Value
5
Written by a customer while visiting Samsung US