Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,267 Reviews)
Rating breakdown 27,267 reviews
5 Stars
23,372
4 Stars
3,025
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Most reliable cellphone that I have ever purchased
on June 24, 2025
Posted by: Pontiac
Reliable throughout all conditions. Rain or shine it never failed
Written by a customer while visiting Samsung US
Customer Rating
5
Overall dosnt disappoint.
on June 24, 2025
Posted by: Ultajaxed88
[This review was collected as part of a promotion.] First of all i'm coming from a Motorola device and all the things that bothered me fit that device. Has been greatly fixed. From the ability to have Galaxy AI integrated with it's the same. Hey Google has been there on every level of amazing, asking it everything that I can think of from why things are and yeah, and being able to get very comfortable voice telling me the answer. The amazing battery life alone has changed my life. The only thing I wish I had the ability to use the pin as a shutter button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that impresses you and makes you proud of
on June 24, 2025
Posted by: DAWOOD
[This review was collected as part of a promotion.] I love this phone so much the screen and the cover is so nice and beautiful makes you feel so special with a phone that everyone notices and gives you compliments about how your phone looks beautiful and takes really good pictures
And they see how your Galaxy AI works excellent.
And they see how your Galaxy AI works excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like this phone because streamers I watch use th
on June 24, 2025
Posted by: mackite
[This review was collected as part of a promotion.] I had a Samsung phone a while ago, it was a Note 4. I wanted this phone for the superior camera, android os and Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds expectations!
on June 24, 2025
Posted by: PurpleBat
[This review was collected as part of a promotion.] I use my Samsung phone just like any other Mom - lots and lots of photos, videos, messages, calls, etc! This particular phones speaker is really what made a huge jump compared to previous models (s23 ultra and s21 ultra). It has a vibration sound, its actually pretty loud and is perfect for the days when you lose your mind and your phone at the same time. Samsung has really gone far with this one - from the excessive features and settings I can scroll through and set to my liking, the camera quality overall is superb, and best of all - ease of use (also in case of emergency, when the little one gets ahold of the device and changes all settings in less than 10 seconds!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 24, 2025
Posted by: Kish07
[This review was collected as part of a promotion.] I love the samsung screen from the very long time it has extraordinary pixel quality no phone in the world would beat that and the cameras are next level especially new AI features are lit there is nothing better than samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 24, 2025
Posted by: GreatValue
[This review was collected as part of a promotion.] Had an issue with the motherboard, thankfully warranty took care of it. Other than that 4/5.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but has some bugs
on June 24, 2025
Posted by: Luckys25
[This review was collected as part of a promotion.] Some times device is not working upto the mark and once screen became dark while using phone touch is not responding.
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Hi Luckys25, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you resolv eyour occasional frustration with the display of your device. We have also shared a link to the Samsung Support Team if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US