Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,055 Reviews)
Rating breakdown 20,055 reviews
5 Stars
17,220
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,050 out of
1,221)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The best ever
on October 14, 2025
Posted by: Caponer
[This review was collected as part of a promotion.] Galaxy AI, it's so much easier and more truthful then Google. Amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2025
Posted by: Drew79
[This review was collected as part of a promotion.] Love using the Galaxy AI. The camera is amazing and editing is really easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A bit of a disappointment
on October 14, 2025
Posted by: BringBackTheNotePls
[This review was collected as part of a promotion.] The fact that Samsung decided to delete the Bluetooth functionality of tge S-pen makes no sense. I've been using them since the Galaxy Note 10+ and always loved the fact it worked as a remote camera shutter release. It worked brilliantly and had I known that Samsung deleted this function, I would have probably opted for a different phone.
I turned off everything related to Galaxy AI because I have no use for it and it seems invasive, even when limiting the processing to the phone. Cool that it's there for some people, I suppose.
The screen looks good, but not as good as the one on the Note 10+. It lacks the Note's elegance as well. Samsung went with a brick motif on the S25 Ultra. It's a bit too hefty to be practical.
The cameras are okay, not great, but just okay. The 200 megapixels is appreciated, because of the vastly improved dynamic range, but the photos are still a bit underprocessed and blurry. You can't zoom well at 200 megapixels. Seems like a wasted opportunity. Grade: B
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most innovative phone I have ever used!
on October 14, 2025
Posted by: Chuckles
[This review was collected as part of a promotion.] I really enjoy using the S25 Ultra. It's easy to navigate and doesn't have so many limitations as many other phone makers products. The most recent update made it even better! I especially like the camera and the new features from that update. It really makes the overall quality remarkable! Just when I thought that I had it all figured out the new updates to the Galaxy AI gave me more to learn and much more to enjoy. I have gone through the gamut of the versions of "notes" and now the "Ultras" and this by far is my favorite but the next favorite is the Note4. I wish that many of the features from the Note 4 had been retained throughout the line, but this one is superior to all of the other models made!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on October 14, 2025
Posted by: LoriD818
[This review was collected as part of a promotion.] I have had every Galaxy since the 3. And I love each new one more than the last. The S25 Ultra is no exception.
Super fast, excellent camera features, amazing battery life. Calendars, alarms, Samsung wallet. It starts my car & unlocks the doors. I basically walk around with just my phone in my pocket and it's all I need. I'm just starting to learn & use the AI assistant features on the S25 Ultra. Loving it.
Super fast, excellent camera features, amazing battery life. Calendars, alarms, Samsung wallet. It starts my car & unlocks the doors. I basically walk around with just my phone in my pocket and it's all I need. I'm just starting to learn & use the AI assistant features on the S25 Ultra. Loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen on this phone!
on October 14, 2025
Posted by: MilkMan69
[This review was collected as part of a promotion.] The galaxy AI feature is a nice feature. It is very helpful for finding things and setting things up for your calendar. I really like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing better put then this
on October 14, 2025
Posted by: 25boss
[This review was collected as part of a promotion.] simply the the bes t device on the market in all categories
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone with a couple minor character flaw
on October 14, 2025
Posted by: Lizzyloo72
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra!
The Galaxy does everything imaginable. Everyday activities include using the alarm clock and email apps plus whatever fun I feel like having that day - puzzles, farming, or numbers games. I am completely reliant on my calendar and would not know what to do without Galaxy AI.
The things I would like to change are - not pushing two buttons at the EXACT same time to turn off the phone and when searching in Gallery the initial search bar is at the top of the screen and the second search bar is at the bottom, please put the search bar in the same place on all screens.
I would not trade my phone for another. The items I dislike are small and hopefully will be corrected with an update.
Thank you Samsung for your continued innovation.
Respectfully,
Elizabeth Sandeman
Elizabeth Sandeman
Value
4
Written by a customer while visiting Samsung US