Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,058 Reviews)
Rating breakdown 20,058 reviews
5 Stars
17,222
4 Stars
2,177
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,052 out of
1,223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
A must to upgrade too@
on November 5, 2025
Posted by: MzdoasIplz
[This review was collected as part of a promotion.] The style, durability, and latest technology of the this phone is the best its been in the last 4 years!!
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey there MzdoasIplz, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this upgrade to be such an amazing technological advancement. We have shared a link to the complete manual for your device to help you with additional features available like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on November 5, 2025
Posted by: Abhitheneth
[This review was collected as part of a promotion.] Phone is so smooth and camera ,phenomenal...
Processor is so fast that never lags on any situation like running smooth even lot of apps in background.
Processor is so fast that never lags on any situation like running smooth even lot of apps in background.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Abhitheneth, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device to be so amazingly fast and smooth, the camera to be great, and a processing powerhouse. We have provided links to a few resources to help you discover additional features like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Extra most spectacular of the decade
on November 5, 2025
Posted by: Troubleditalian90
[This review was collected as part of a promotion.] I've owned many phones all were ok . Since the galaxy note came out ive been a samsung customer and im so glad ! I now have the s25 and I love it . Amazing real life pictures ! I even spilled coffee in my lap where my phone was and it had no case , as well as sat in puddle of coffee for a good 5 mins le tit dry and it works great . I have promoted it every where go samsung for a amazing device never do yall disappoint thank you
Value
5
Written by a customer while visiting Samsung US
Posted by: MX12
from Minneapolis, MN
Verified Purchase:Yes
Definitely holding on to this phone for the next 5 years. Love that they did away with the curved screens, that was a step back. Jet black is a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product takes the best picture
on November 5, 2025
Posted by: LoveSangria319
[This review was collected as part of a promotion.] This phone is very dependable. You can use it for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra: Automation Beast
on November 5, 2025
Posted by: Spence
[This review was collected as part of a promotion.] Samsung nailed it. My S25 ultra feels like a smart assistant glued to my palm. Modes and Routines kick in without me thinking, shifting profiles when I arrive at work, start the car, or walk back through my front door. Focus mode snaps distractions shut when I need to grind. Galaxy AI quietly amplifies everything, from circle to search and live translation to transcript summaries and smart photo tools that save me a lot of time. The camera and high resolution videos are ridiculous, crisp enough that work clips and family moments looks studio clean. Day to day, it is the little quality of life touches that add up, from smooth performance to the way it just knows what im trying to do. I wanted a phone that gets out of the way and helps me live better, faster, and calmer. This is it. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone the Quality on the pic & screen
on November 6, 2025
Posted by: Jimmy12
[This review was collected as part of a promotion.] I bought 2 S25 ultra for my wife and myself, she love it and I’m being taking Amazing pictures also all the other features like AI as well the big and clear screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Went Back to What I Knew
on November 7, 2025
Posted by: Bemiibee
[This review was collected as part of a promotion.] I had a galaxy flip for about a year before I couldn't stand it anymore - the screen kept breaking, and it was slow. This isn't a review about the flip, though, and this context is important. Before the flip, I had an S23 that I loved. Going to an S25 was the right call, and I love all of the new Galaxy AI features - especially the ones dealing with photography. I also love having an SPen again. You can't go wrong with the S-series.
Value
5
Written by a customer while visiting Samsung US