Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,056 Reviews)
Rating breakdown 20,056 reviews
5 Stars
17,220
4 Stars
2,177
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,051 out of
1,222)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Galaxy S25 Ultra
on October 10, 2025
Posted by: LoveMyGalaxyUltra
[This review was collected as part of a promotion.] AI features: The phone's new AI features, such as "Circle to Search" and "Live Translate," are very useful for daily tasks. "Generative Edit" also provides powerful photo editing tools.
Stunning display: The 6.8-inch display is bright, vibrant, and now completely flat, making it easier to use and apply screen protectors. The anti-reflective coating significantly reduces glare.
Excellent camera: The camera system produces clear, sharp photos with strong zoom capabilities. A new 50MP telephoto lens offers improved 5x optical zoom and more detailed 10x shots compared to previous models.
Powerful performance: With the Snapdragon 8 Gen 3 for Galaxy chip, the phone is very fast for gaming, multitasking, and general use.
Included S Pen: The built-in S Pen offers a quick way to take notes, draw, and navigate the phone.
Strong battery life: For most users, the battery can easily last through a full day, and in some cases, longer.
I use my Samsung Galaxy Ultra for work and streaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had nice features
on October 10, 2025
Posted by: Izzy24
[This review was collected as part of a promotion.] I use this phone for almost everything. Personal, work and watching the best thing this phone is galaxy AI which help me out perfectly so its a win-win for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 10, 2025
Posted by: Galahad805
[This review was collected as part of a promotion.] The phone itself its pretty good and fast. The processing speed is better than my old phones, cameras amazing too, The galaxy AI is pretty helpful for an AI. Overall apart from the price I give it a 5/5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Stephanie backwards
on October 10, 2025
Posted by: Furiffic
[This review was collected as part of a promotion.] I am relieved the rounded screens are a thing of the past. However, one past item they should have never changed is the Bluetooth connectivity of the s pen. I only pay extra for an Ultra for the convenience of the s pen.
It is basically the same phone as the 24 Ultra otherwise. I have been on the Galaxy train for a long time. Adding capabilities and features is what keeps me coming back. Taking away the key feature for having this particular model is not the way to keep me on board with paying way too much for minimal improvements.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there Furiffic, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the updated display design of your device. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also shared a link to the full manual for your device to help you with hand gestures and voice commands you can use with your phone. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra ia lls a great device
on October 10, 2025
Posted by: Curlietop
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn't just an iteration; it's a quantum leap forward, solidifying its position as the undisputed king of the Android flagship market. This device brilliantly combines top-tier hardware with groundbreaking on-device AI, delivering a user experience that feels genuinely next-generation.
From the moment you pick it up, the S25 Ultra impresses. The refined titanium frame and the expansive 6.9-inch Dynamic AMOLED 2X display—now even brighter and virtually glare-free thanks to the new Gorilla Armor 2—create an immersive and durable design. Powering this beast is the customized Snapdragon 8 Elite for Galaxy, providing blistering performance that makes heavy multitasking, demanding games (upscaled beautifully to 120Hz via Game Assist), and real-time AI processing feel effortless. The substantial battery life, often pushing well over a day, ensures the power never runs out before you do.
However, the real magic lies in Galaxy AI. Samsung has fully integrated its AI companion, powered by deep Gemini integration, turning the phone into an anticipatory digital assistant. Features like cross-app actions are game-changing: you can simply ask the phone in natural language to "Search for Air Jordan 1 releases and add them to my Notes," and it handles the entire process across different applications seamlessly. The improved Circle to Search instantly recognizes numbers or links on your screen, allowing for immediate action.
From the moment you pick it up, the S25 Ultra impresses. The refined titanium frame and the expansive 6.9-inch Dynamic AMOLED 2X display—now even brighter and virtually glare-free thanks to the new Gorilla Armor 2—create an immersive and durable design. Powering this beast is the customized Snapdragon 8 Elite for Galaxy, providing blistering performance that makes heavy multitasking, demanding games (upscaled beautifully to 120Hz via Game Assist), and real-time AI processing feel effortless. The substantial battery life, often pushing well over a day, ensures the power never runs out before you do.
However, the real magic lies in Galaxy AI. Samsung has fully integrated its AI companion, powered by deep Gemini integration, turning the phone into an anticipatory digital assistant. Features like cross-app actions are game-changing: you can simply ask the phone in natural language to "Search for Air Jordan 1 releases and add them to my Notes," and it handles the entire process across different applications seamlessly. The improved Circle to Search instantly recognizes numbers or links on your screen, allowing for immediate action.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on October 10, 2025
Posted by: Mykolka
[This review was collected as part of a promotion.] Good phone with design improvement, feeling premium in hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great samsung
on October 10, 2025
Posted by: Lovessamsung
[This review was collected as part of a promotion.] This phone is great. Does what I need. Is reliable. Just wish it was a little bigger and much lighter.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing great phone
on October 10, 2025
Posted by: Mrcrzytrkr90
[This review was collected as part of a promotion.] This phone is amazing.On so many aspects, it has been a very tremendous upgrade from the flip five and the the Note20. It is the best upgrade you could do. And there are so many features on here that I'm still learning. And the AI system is amazing. On the new S25, ultra
Value
5
Written by a customer while visiting Samsung US