Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,059 Reviews)
Rating breakdown 20,059 reviews
5 Stars
17,222
4 Stars
2,178
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,053 out of
1,224)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This product has great AI features, it is a smartp
on October 10, 2025
Posted by: GiniGinay
[This review was collected as part of a promotion.] As a content creator this phone really has made it easy for me, I can record wonderful videos and edit them all in the same place. I can take amazing pi turns add and remove things remove sounds from videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's is easy to use
on October 10, 2025
Posted by: Waffles
[This review was collected as part of a promotion.] The functionality offered is certainly appealing, providing a user-friendly experience. Its intuitive design allows for easy navigation and quick access to essential tools. Moreover, the integration of various components streamlines complex tasks efficiently. This ultimately results in increased productivity and a more satisfying user experience. Overall, it seems like a valuable asset.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Pablooo
[This review was collected as part of a promotion.] Here’s a more compact review (~1500 characters) of the Galaxy S25 Ultra, with a look at how well Galaxy AI works in real use:
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The Galaxy S25 Ultra is a powerhouse — it merges polished hardware with bold software ambitions. The device is built around a ~6.9‑inch QHD+ 120 Hz AMOLED display, and uses the custom Snapdragon 8 Elite chip plus 12 GB RAM in most models. Performance is stellar: apps open instantly, multitasking is seamless, and even heavy games run smoothly. Battery life is a strong point — in tests it lasted ~17+ hours of active use, edging past the S24 Ultra. Charging remains at 45 W, which is decent but not cutting‑edge.
In photography, Samsung hasn’t reinvented the wheel, but improved selectively. It retains a 200 MP main sensor, adds a 50 MP ultra‑wide, and carries over 5× and 3× telephoto lenses. Image quality is excellent in good light — sharp, lively, with well-managed highlights and shadows. In low light and at long zooms, noise and softness creep in, especially when pushed to extremes. The S Pen is still included, but Samsung trimmed features: the Bluetooth shutter/remote features are removed.
On the downside, the Ultra is large, heavy, and not the easiest to use one‑handed. Some users also find its flat sides and sharp edges uncomfortable. Also, the design evolution is more iterative than bold — you won’t find huge visual surprises over its predecessor.
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Galaxy AI: How Good Is It?
Galaxy AI is Samsung’s effort to bake generative a
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Redefines What a Smartphone Can Be
on October 10, 2025
Posted by: JuansitoL
[This review was collected as part of a promotion.] The instant I turned on the Galaxy S25 Ultra was stepping into tomorrow. The display is breathtakingly beautiful—teal, sharp, and glassily silky to touch. Colors explode with photorealistic accuracy, and the adaptive refresh rate makes every swipe feel like moving in slow motion. Even against intense sunlight, visibility is perfect.
The battery life is equally impressive. Each application launches in seconds, multitasking is smooth as silk, and even the most graphics-intensive games run flawlessly without any overheating. The battery easily lasts the whole day even with heavy usage, and charging is extremely rapid.
And then there is the camera—a work of art in itself. Images come out rich, detailed, and natural, no matter the light. Zooming is pin-sharp, and night-time snaps are professional standard. Video recording is cinematic thanks to excellent stabilization.
In build, matte finish both feels and looks high-end and yet resists fingerprints. Stylus integration is smooth and accurate, and overall build screams quality.
After using it for several weeks, the S25 Ultra hasn't just met my expectations—it's rendered them asunder. It's classy, efficient with the Galaxy AI, and genius in every way.
Final Verdict: The Galaxy S25 Ultra is not just a phone—it's the pinnacle of innovation, performance, and style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy s25 ultra galaxy AI system awesome
on October 10, 2025
Posted by: Light1
[This review was collected as part of a promotion.] Samsung galaxy s25 ultra is the bomb with the galaxy AI system makes it easier to select items using voice control, touch less system now. All the features are incredible, like the camera zoom features, night modes, and more. You need to check it out and upgrade asap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on October 10, 2025
Posted by: KayWin
[This review was collected as part of a promotion.] I love the device, which I upgraded from the s20 and it is an improvement. I love that the galaxy AI works while my phone is connected via android auto which makes navigating super easy without taking my attention away from the road. The camera is the main reason I upgraded and I am glad I did but there are some things I dont super love. I do not love the default for the lock screen button being held for longer periods being Gemini. I liked knowing that was how I could power off my phone. It took me a while after I got it to realize that i could not turn it off how I was used to. I do feel like the s-pen is ridiculously easy to lose and overly expensive to replace. Im not sure why a regular stylus doesn't work as well on the device. Overall I do like it. It isnt bad. But it could be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and other features
on October 10, 2025
Posted by: Juju2025
[This review was collected as part of a promotion.] Galaxy AI feature is a feature, I am willing to try and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have used Samsung phones since 2004, no regrets
on October 10, 2025
Posted by: Rfcmaracucho
[This review was collected as part of a promotion.] I use my Samsung phone for work, pictures, social media and little gaming.
Value
5
Written by a customer while visiting Samsung US