Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,060 Reviews)
Open Ratings Snapshot
Rating breakdown 20,060 reviews
5 Stars
17,223
4 Stars
2,178
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product. 
(
1,053 out of 1,224
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
S25 ultra
on October 10, 2025
Posted by: JQSR1987
[This review was collected as part of a promotion.] Phone works great feels good in your hands. Camera has started to glitch after about 3 months of using.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone and easy to operate
on October 10, 2025
Posted by: NightmareWolf
[This review was collected as part of a promotion.] I have only had this phone for about a month, but from what I can tell from the features I have used/figured out this phone is excellent. I don't trust AI for certain reasons, but I have tried the Galaxy AI feature before I disabled it, and it was awkward to use but it did help a little.
So this phone is one of the greatest version of the Galaxy phones I have had next to my Note 8 phone which still works and has all original internal parts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything about this device is wonderful
on October 10, 2025
Posted by: Amputechture101
[This review was collected as part of a promotion.] Everything about this phone is wonderful, the speed the power the battery the features. I don't think there's any complaints about the phone in any way shape or form. And to mention Galaxy AI it's one of the best features I've used on any phone period. The features are so useful in my day to day use especially the AI utilized in Camera/Gallery. The AI on this phone is just beyond any other artificial intelligence anywhere else that I've used. This phone is genuinely the best phone I've ever used and I hope to say the same about future Samsung Galaxy Phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this phone@
on October 10, 2025
Posted by: Iuzeta
[This review was collected as part of a promotion.] I recently got this on an upgrade deal and I was skeptical at first. Bigger screen, stylus... it all seemed like more to have to protect and keep track of, but not was i wrong. The stylus makes swipe texting 100% more accurate, the screen seemed to bulky, but is actually very nice, and the battery life of the Ultra is AMAZING! I HAVEN'T CHARGED MY PHONE IN 3 DAYS! I cannot recommend this phone enough, Samsung hit it out of the park with this model, and now... with the upgraded camera...I can still see it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the Screen Size Galaxy Ultra
on October 10, 2025
Posted by: Eagleone
[This review was collected as part of a promotion.] The S25 Plus Ultra is a great device. Now with AI it's even better
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been solid so far
on October 10, 2025
Posted by: bbat10
[This review was collected as part of a promotion.] Phone has lots of great features including the Galaxy AI that I use often
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is excellent
on October 10, 2025
Posted by: Martoshop25
[This review was collected as part of a promotion.] The quality of the phone is 10/10. I don't know about the AI because I don't use it in my daily life, but my phones have always been Samsung and I would never trade them for others. The photo quality is 10/10 and it makes my life easier when I need to do my work quickly or if I need to send a document quickly, or shop online. In my experience, the Samsung Galaxy is the best phone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product for me is the best 👌
on October 10, 2025
Posted by: Alsu1997
[This review was collected as part of a promotion.] I use samsung s24 is good but I like s25 ultra for photos and videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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